Senior Benefits Data & Operations Analyst

Job Description

Why This Role Matters

The Senior Benefits Data & Operations Analyst ensures the operational integrity of The Washington Post’s data and processes. From auditing data across HRIS and vendor systems to supporting invoice validation, this role underpins our employees’ confidence in the systems that safeguard their health and financial security. You’ll bring rigor to the details and insight to the processes, helping create a seamless, accurate, and proactive benefits experience for every employee.

What Motivates You

• You’re energized by making systems work smarter and more reliably.

• You find satisfaction in catching discrepancies before they become issues, organizing processes with clarity, and seeing the direct impact of your work in the smooth delivery of benefits to colleagues.

• You enjoy turning raw data into actionable insight and supporting cross-functional teams with precision and consistency.

• You value well-run operations and take pride in making complex systems more efficient, transparent, and accurate.

How You'll Contribute

• Audit & Reconciliation
  Perform routine audits and data reconciliation across HRIS, payroll, and vendor platforms to ensure the accuracy of benefits records and transactions. Identify and resolve discrepancies and work with internal teams to improve data integration quality.

• Vendor Invoice Support
  Review and validate benefits vendor invoices using internal audit outputs and enrollment data. Support timely and accurate invoice approval processes in collaboration with finance and procurement teams.

• Process Documentation & Operational Controls
  Develop and maintain current documentation for key compensation, benefits, and global mobility processes and procedures. Track compliance and audit requirements by maintaining detailed records and supporting internal control standards.

• Data Analysis & Process Improvement
  Monitor key operational metrics and trends related to total rewards data or processing delays. Evaluate manual tasks for automation potential and propose workflow improvements that drive efficiency.

• Benefits Communications & Event Support
  Contribute to drafting, formatting, and distributing employee-facing communications. Support the execution of benefits-related events such as open enrollment, wellness webinars, and Q&A sessions.

The Skills and Experience You Bring

Required:

• Bachelor’s degree in Human Resources, Business, Information Systems, or a related field—or equivalent combination of education and experience.

• 5-7 years of experience supporting benefits operations, data reconciliation, or systems-based processes.

• Proficiency in Excel (e.g., pivot tables, formulas, audits).

• Experience with HRIS systems and reporting tools.

• Excellent organizational skills and attention to detail.

Preferred:

• Familiarity with process automation or workflow optimization tools.

• Experience with process analysis and documentation.

• Understanding of employee benefits compliance (ACA, COBRA, ERISA).

The Washington Post’s policy for employees is five days per week in the office, with exceptions for newsgathering and general business travel.

Compensation and Benefits

Wherever you are in your life or career, The Washington Post offers comprehensive and inclusive benefits for every step of your journey:

• Competitive medical, dental and vision coverage

• Company-paid pension and 401(k) match

• Three weeks of vacation and up to three weeks of paid sick leave

• Nine paid holidays and two personal days

• 20 weeks paid parental leave for any new parent

• Robust mental health resources

• Backup care and caregiver concierge services

• Gender affirming services

• Pet insurance

• Free Post digital subscription

• Leadership and career development programs

Benefits may vary based on the job, full-time or part-time schedule, location, and collectively bargained status.

The salary range for this position is:

The actual salary within this range will depend on individual skills, experience, and qualifications as they relate to specific job requirements. This position may be eligible for a bonus or incentive program, and a member of the Talent Acquisition team will discuss bonus payment terms and conditions during the interview process.

The Post strives to provide its readers with high-quality, trustworthy news and information while constantly innovating. That mission is best served by a diverse, multi-generational workforce with varied life experiences and perspectives. All cultures and backgrounds are welcomed. 

The innovation doesn’t end in the Newsroom – dozens of teams power The Washington Post.  We are now hiring the next innovator – how will you Impact Tomorrow?

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