Program Manager - job 1 of 2

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

The Program Manager will be a part of a group that oversees Bank and Issuing Risk Solutions. This extends from increasing the success of existing products and owning the delivery of new products and features for the company. In this role, the Program Manager will be responsible for the management, organization and implementation along with the necessary stakeholder communications and review of all aspects of the deployment of small to large-scale initiatives to successfully deliver.

Essential Functions: 

• Responsible for the commercialization and delivery of product features for the issuer products business unit

• Work closely with Product Managers, Technical Product Managers and stakeholders to ensure that the program objectives and product initiatives, deliverables, and benefits are documented and achieved

• Establish standardized procedures, version controls and documentation requirements in partnership with the Documentation Engineer

• Communicate clearly and regularly with Product Managers, Marketing, Documentation and Technology, Implementation, Support, and occasional with external customers

• Provide leadership and project direction to others within the group

• Project definition – including assumptions, risks, constraints and stakeholder identification

• Scope management – including change management and control, deliverables tracking and reporting

• Issue and risk management – including identification, mitigation and escalation of issues

• Internal relationship management – including collaboration and timely internal communications

• Project performance metrics – establishment, monitoring and reporting

• Participate in technical and business status reviews

• Create coordinated delivery schedule

Competencies:

• Possess a unique blend of business and be technically savvy, a big-picture vision, and the drive to make that vision a reality

• Ability to partner with many cross-functional team members, analyze the market and understand problems to influence delivery of new product solutions

• Strong project management and problem-solving skills with a demonstrated ability to establish, maintain, and deepen partnerships with stakeholders

• Experience in Go-to-Market activities, including sales collateral creation, client communication and supporting pilots

• Strategic, well-organized individual that pays attention to details

• Ability to take initiative and work independently or within a group

• Drive results and successfully handle multiple priorities against tight deadlines

• Excellent verbal and written communication skills

• Training and presentation skills

• Problem analysis and assessment

• Decision making, planning and organizing, work and time management

• Delegation of authority and responsibility

• Information gathering and monitoring

• Initiative, integrity, adaptability

• Teamwork and collaboration

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Basic Qualifications

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• In lieu of degree, a high school diploma/equivalent with four or more years related experience and/or training or equivalent combination of education and experience will be considered
• Proven analytical and decision-making abilities.
• Advanced teamwork, interpersonal and communication skills.
• Developed information seeking skills and ability to communicate for results

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 99,700.00 to 144,500.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.