Director, VCS Product (SMB to Middle Market) - job 1 of 2

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

About Visa Commercial Solutions (VCS): Visa Commercial Solutions (VCS) is a rapidly growing team focused on providing innovative payment solutions to businesses and governments worldwide. We collaborate with Financial Institutions and Fintechs to deliver frictionless experiences that streamline critical business processes such as expense management, compliance, and vendor payments. Our goal is to enhance cash flow, productivity, and efficiency for our clients.

About the role:

Are you an exceptional product manager with a passion for driving innovation in the B2B payments ecosystem? We are looking for someone like you to join our North America product and go-to-market unit for Visa Commercial Solutions. In this role, you'll effortlessly toggle between intricate technical product details and captivating executive narratives and delivering measurable business outcomes for Visa’s North America Commercial Solutions Team. Your strong sense of ownership, vision, curiosity, and critical thinking, coupled with creative problem-solving skills, will set you up for success. Here's how you will shine:

Success Metrics:

• You will drive B2B payment volume growth and market share expansion for the small business segment to middle market.
• Your product launches will be successful, with impressive adoption rates.
• You will deliver strategic presentations that reflect high quality and impactful thought leadership.
• Your cross-functional collaboration will be effective, and you will achieve high sales stakeholder satisfaction.

Roles & Responsibilities:

• With your rapid learning ability and growth mindset, you will innovate and develop new product and growth ideas for the North America B2B segment, focusing on card spend, based on data findings.
• You will craft compelling presentations that clearly articulate product vision, market opportunity, and business impact.
• You will define, develop, launch, own, maintain, and B2B solutions.
• You will translate market needs into actionable business requirements, user stories, personas, and go-to-market deliverables.
• You will help drive VCS’s B2B strategy, defining and executing comprehensive market approaches that deliver revenue growth and competitive advantage.
• Through market research, gap analysis, and competitive analysis, you will understand the needs of businesses in the US.
• You will drive results through influence, negotiation, and collaborative execution.
• Partnering closely with Account Executives, you will engage in client-facing product discussions and strategic presentations.
• You will lead and align cross-functional teams without direct management authority, building consensus across global product leads, marketing, sales, compliance, and operations.
• You will monitor performance metrics and iterate strategies based on market feedback and business outcomes.
• With your executive presence, you will confidently present and translate technical concepts.
• Your customer-facing communication excellence will engage broad audiences.
• You will develop thought leadership, including PowerPoint presentations and public speaking on sales calls/demos.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications:

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• Experience in Product/GTM commercial platforms or payments.
• You have experience setting up initial offerings and use cases with pilot partners.
• You excel at managing and coordinating complex cross-functional teams, including technical and non-technical resources.
• As a strong results-oriented leader, you have an analytical and fact-based consultative approach.
• Your ability to add value through insightful questioning, offering new ideas, and delivering solutions is unmatched.
• You are team-oriented, collaborative, diplomatic, and flexible, with excellent presentation skills.
• You can work independently and in a matrixed environment, including projects with clients.
• You possess extensive experience in product development, strategy, and management within the payments or financial services industry.
• You have a proven track record of executing successful go-to-market strategies.
• You have demonstrated product leadership experience with complex deals.
• Familiarity with Visa products and ecosystem is a plus.
• An MBA or advanced degree in a related field would further enhance your qualifications.

Join us and embark on a journey where your contributions can make a significant impact. Your success awaits!

Visa will accept applications for this role until at least June 24, 2025.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is $151,600 to $219,250 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.