Customer Success, Technical Account Manager
Skills
- Expertise in Identity and Access Management (IAM)
- Strong collaboration skills
- Experience in cybersecurity
- Ability to manage multiple priorities
- Proficiency in technical solutions
Responsibilities
- Provide expert technical guidance and support to customers.
- Create and manage comprehensive customer success plans.
- Proactively manage the entire customer lifecycle.
- Identify opportunities for platform expansion and upselling.
- Collaborate with cross-functional teams for seamless customer experiences.
- Manage a portfolio of customer accounts effectively.
- Track and report on key performance indicators related to customer success.
- Build strong relationships and act as a trusted advisor for customers.
Education
- Bachelor’s degree in a technical field
Benefits
- Competitive salary and equity package
- Opportunities for professional growth
- Strong company culture focused on integrity and trust
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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