Customer Experience Coordinator (Overnights) - Pleasant Hill, CA
Skills
- Strong verbal communication skills
- Emotional intelligence
- Organizational skills
- Multitasking abilities
- Problem-solving mindset
Responsibilities
- Manage incoming customer communications and record information accurately.
- Greet customers warmly upon arrival and ensure efficient check-in.
- Monitor customer wait times and analyze workflow for improvements.
- Resolve customer complaints empathetically and promptly.
- Collect and act on customer feedback to enhance service.
Education
- High school diploma or equivalent
- Relevant customer service training or certifications (preferred)
Benefits
- Competitive salary with industry-leading compensation
- 401K with company match
- Comprehensive health, vision, and dental insurance
- Paid parental leave of 10 weeks
- Unlimited continuing education opportunities
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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