Retail Manager - Texas Union Underground

Job Posting Title:

Retail Manager - Texas Union Underground

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Hiring Department:

University Unions

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Aug 01, 2025

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

Serving under the Division of Student Affairs, the University Unions’ mission is to enhance the student experience and to enrich campus life by providing cultural, educational, social, and recreational programs as well as related goods and services to the campus community.

What sets you apart when you join the University Unions?

As a Longhorn, you’ll be working for a globally recognized university. Your work will make a difference in the lives of faculty, staff, and of course, our students! During your time on campus, you will contribute to programs, organizations, and activities that help our students develop a sense of community and provide valuable leadership and career readiness skills that they will carry with them throughout their professional and personal lives.

What benefits do I receive with UT? The university offers an impressive benefits package including, but not limited to:

• Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
• Voluntary Vision, Dental, Life, and Disability insurance options.
• Generous paid vacation, sick time, and holidays.
• Teachers Retirement System of Texas, a defined benefit retirement plan, with 8% employer matching funds.
• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b).
• Flexible spending account options for medical and childcare expenses.
• Robust free training access through LinkedIn Learning plus professional conference opportunities.
• Tuition assistance.
• Expansive employee discount program including athletic tickets.
• Free access to UT Austin's libraries and museums.
• Free rides on all UT Shuttle and Austin CapMetro buses.

Work Shift

This position works on-site and is not eligible for remote work. The work hours are Tuesday, Wednesday, and Thursday from 2:30 to 11:30 PM; Friday and Saturday from 1:30 to 10:30 PM. Flexibility in shift coverage will be important with University Business needs. Building hours and peek operational needs will dictate the schedule to meet business needs. Flexibility is key for this position. Overtime will be required as necessary.

Purpose

Assist in managing all aspects of the Texas Union Underground, including all retail operations of a student recreation center.

Responsibilities

• Hiring and supervising student staff.

• Scheduling work shifts.

• Monitoring and responding to equipment issues related to the recreation center and Esports Lounge and Arena.

• Supervising cash handling operations for the recreation center and Esports Lounge and Arena.

• Serving as manager when in the absence of the Senior Retail Manager.

• Orders merchandise, conducts monthly inventory, prices merchandise and purchases equipment needed for the specific retail areas.

• May develop annual budget and coordinate special sales events.

• Performing other duties as assigned by the Senior Retail Manager related to maintaining the recreation center and Esports Lounge and Arena.  

• Ability to function independently in the day-to-day activities of the recreation center.

Required Qualifications

Diploma (High School) or GED. Three or more years’ experience in retail, business management, or public relations.

Preferred Qualifications

Bachelor’s degree. More than three years’ experience in in a retail, business management, or public relations. Demonstrated experience with conflict management, effective communications, problem solving, relationship management, customer service.

Relevant education and experience may be substituted as appropriate.

Salary

$45,000+ Annually (Depending on qualifications and experience).

Working Conditions

The job location is on site in the Texas Union Underground. Typical retail environment that may require sitting or standing for long periods of time, lifting boxes, climbing stairs and moving equipment.

The candidate selected will be required to pass a criminal background check and as a condition of employment.

UT Austin is a Tobacco-free Campus.

Required Materials

• Resume.

• Three work references with their contact information; at least one reference should be from a supervisor, current or former. 

Driving Required

This job requires a class "C" operator's driver's license. The applicant selected must provide a current three-year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident.

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left-hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page, and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
 

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.