Manager, Service Operations
Service Operations Manager
Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.
Are you ready to make your next career move to join our team and manage your own local service operations as our Service Operations Manager for KONE Grand Rapids, MI?
In your professional experience – has implementing and monitoring safety guidelines been your top priority for you and your team?
Do you take pride in providing learning opportunities for your team?
Are you successful in effectively managing a schedule and your team’s overall performance?
Are you able to collaborate with all levels of the organization to achieve business goals?
Do you have an appetite for learning and leveraging new technologies?
Are you responsible for developing the personnel ensuring their motivation, continuous development and
achievement against regional targets?
Do you coach the technical-oriented Supervisors of today, to be customer-, service- and result-oriented Line Supervisors?
Are you responsible for the selection of personnel, training and continuous qualification of the employees?
Do you deal with complaints as well as supervision of customer satisfaction?
Do you create business plans including budget planning and budget control for the individual Service?
If you answered a resounding YES to these questions, then we have an amazing opportunity for you!
As our Service Operations Manager, you will successfully drive the service business operations for your territory while working in collaboration with your customer and peers. Your mission is to promote a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results.
You will bring 5+ years of relevant maintenance expertise as well as supervisory experience ideally leading a union represented workforce to our KONE family and an appetite for learning an exciting and new field. You will use the knowledge gained when obtaining your associates’ degree in a related field or additional years of experience.
Budgeted Annual Salary - $126,900 - $174,000
We have the courage to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because we believe diversity drives innovation:
• We value your authentic self
• Diversity, equity and inclusion is embedded in our strategy and values
• Collaborative, creative and supportive work environment
• Passionate about safety, quality and innovation
• We care about the communities where we live and work
Some of our many benefits include:
• Competitive salary
• Flexible work schedule
• Opportunities to learn and grow
• Matching 401K
• Comprehensive health and wellness plans for the entire family
• Paid holidays and paid time off
Come share your passion and energy to make a positive impact at KONE for our customers and your career!
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Become a vital part of KONE's mission to improve urban life through innovative marketing solutions as a Marketing Specialist in Allen, Texas.
Manage and lead a local service team as Associate Supervisor at KONE, focusing on safety, performance, and innovative building solutions.
Experienced leader wanted to oversee and enhance competition experience across the Northeast Region for Varsity Spirit, a top global spirit brand.
Join SpaceX as an Operations Engineer to innovate in supply chain logistics and contribute to our mission of enabling human life on Mars.
Lead daily store operations and staff management at America's Best, ensuring top-tier customer service and business performance.
Support crucial configuration and data management functions for defense-related systems at Diaconia, contributing to product consistency and compliance within a collaborative environment.
Altom Transport is looking for a detail-oriented Clerical Dispatch Assistant to provide vital administrative and dispatch support at their Hammond terminal.
Contribute to Lambda’s leadership in AI computing by managing compliance across the hardware supply chain as a Supply Chain Compliance Analyst in their San Jose office.
Become a pivotal part of Belong's Tour Operations team as a detail-oriented Tour Coordinator, delivering exceptional experiences for prospective residents.
Drive operational excellence as an Operations Manager at Europcar Mobility Group, leading a dynamic team to deliver seamless customer experiences in Salt Lake City.
Lead Medicare PBM operations at Rightway, overseeing compliance and partner engagement to enhance healthcare delivery for Medicare services.
Support legislative oversight and government accountability as the Deputy Director of Oversight at Baltimore City Council.
Lead and manage fiber splicing installation projects for EnterSource, a dynamic telecommunications company expanding across multiple states.
Lead the Auburn extrusion manufacturing plant at Cornerstone Building Brands, driving operational excellence and team development in a high-volume production environment.
At KONE, our mission is to improve the flow of urban life. Our vision is to create the best People Flow experience.
49 jobsSubscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
