Information Management Analyst II

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

Employer:  USAA Federal Savings Bank

Tasks: Identify and manage existing and emerging risks that stem from business activities and the job role. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled. Follow written risk and compliance policies and procedures for business activities. Leverages intermediate data management knowledge in support of one or many of the information management practices.  Identify opportunities for improvement in processes. Participate in and possibly lead discussions with cross-functional teams. Participate in development of best practices and tools based on business needs. Maintain Information Asset Inventories.  Ensure data and assets are classified appropriately. Support delivery of information in accordance with Information Governance standards and data management practices through documentation, collaboration, and execution of defined processes. Maintain metadata repository and proper metadata association.  Review, validate, and record metadata and data quality information. Development of definitions, data quality rules, thresholds, and standard metrics of quality for data elements that support critical business processes. Development of controls to mitigate data quality risks including data quality plan development, implementing data quality rule checks, monitoring data quality results, reports and dashboards, as appropriate. Documentation and update of data quality corrective action plans.  Support compliance assessment process by reviewing and documenting failures from data quality compliance assessment checks. Recommend Master and Reference Data processes and procedures to align with Enterprise Policies and Standards. Create and maintain reference data in accordance to defined processes and procedures. Manage quality and maintenance of master data as it is created. Support archiving and purging activities of data in compliance with legal requirements in partnership with IT. Development of archiving and purging strategies and processes in stewardship capacity as needed. Support compliance assessment process by identifying and escalating items that may be a risk to the corporation. Manage Data Access security as needed in a steward capacity. Support Privacy initiatives through classification, tagging, and analysis of sensitive data. Ensure compliance and remediation of sensitive data in accordance to defined policies and processes. May telecommute.

Requirements: Will accept a Bachelor’s degree in Business and Information Systems, Computer Science, Information Technology Management, or related field and 2 years of experience in the job offered or in a related occupation.  Position requires:

• Identifying Risk mitigation strategies and options, including design, development, execution and tracking of Controls
• Qualitative and Quantitative analysis and assessment of Critical and Risk Reporting
• Risk reporting techniques and metric governance experience including managing and monitoring of KRIs, KPIs and RAMs
• Report and Data certification, Critical Data Elements, and their management
• Information Governance Catalog for Metadata and Data Lineage management, and designation of Authoritative Data Sources
• Information Analyzer for implementing Data Quality rules and thresholds
• Defect triaging, understanding and correcting data discrepancies, identifying data anomalies, and root cause analysis when thresholds are breached, or defects are identified
• SQL
• Translate business needs and usage to technical specifications including calculations and observations
• Tableau
• Experience with Data Management Systems and Structures including DB2, Oracle and SQL Server systems
• Executing Production Validation Number Controls and Audits
• Requirement gathering
• Data Profiling, Quality Analysis, Governance, and Reporting
• Business Performance and Trend Analysis
• Data Quality Rules Development using tools including IBM Infosphere Suite, Information Governance Catalogue, Information Analyzer, and Marketplace and an in-house Snowflake Application created, Data Quality Engine
• Identifying Critical Data Elements and creating new and existing metadata terms and definitions
• SAS programming and Analytics — SAS Macros, SQL, SAS procedures, SharePoint Web Pages and SharePoint Designer
• SAS Enterprise Guide
• Visual Basic Macros
• Microsoft Office 2007 and 2010
• HTML

Worksite: 9800 Fredericksburg Road, San Antonio, TX 78288

Relocation assistance is Not Available for this position.

This position is eligible for the Employee Referral Program.

#DNP

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.