Content Writer

Who are we?

UpGuard’s mission is to protect the world’s data. We obsessively seek out elegant, robust ways to enable our customers to find, acknowledge, and remediate cyber risk. With UpGuard, organizations leverage our security expertise and software to automate what was once laborious, spreadsheet-driven processes–whether it's monitoring the attack surface of hundreds of vendors or assessing the security of their own infrastructure. UpGuard is used by some of the world’s largest, fastest-growing, and most innovative companies. 

The Marketing team at UpGuard includes multiple marketing and design functions, including Product Marketing, Demand Gen, Marketing Ops, Content Marketing, SEO, Community, Design, and Video. UpGuard’s vision is to become a leader in the markets we play in (Cyber VRM, Attack Surface Management) by providing a best-in-class SaaS platform for organizations to manage their third-party risk and external attack surface. Our purpose as a Marketing team is to facilitate this goal by growing UpGuard with a repeatable and scalable marketing engine and a leading brand.

Where does this role fit in?

This role is integral to UpGuard's marketing and communication efforts, acting as a bridge between complex cybersecurity concepts and their diverse audience. You'll be responsible for creating a wide range of engaging and informative content, from blog posts with our Growth team to product materials with our Product Marketing Team. You'll work closely with various internal teams to ensure content accuracy and strategic alignment, ultimately helping businesses understand and protect themselves from cyber threats.

• Researching complex cybersecurity topics, threats, and technologies.
• Writing and editing various content formats, including blog posts, articles, white papers, case studies, website copy, social media updates, and technical documentation.
• Translating technical cybersecurity jargon into clear, concise, and engaging language for different audiences.
• Ensuring the accuracy, relevance, and adherence to industry standards and brand guidelines in all content.
• Optimising content for search engines (SEO) using relevant keywords.
• Contributing to the development of content strategies and planning content calendars.
• Interviewing cybersecurity experts and collaborating with product, engineering, and marketing teams.
• Reviewing and updating existing content to ensure accuracy and relevance.
• Collecting data, composing reports, and potentially contributing to developing or improving cybersecurity policies.
• Understanding and addressing the information needs of end-users.

• A Bachelor's degree in IT, Cybersecurity, Computer Science, Communications, Journalism, English, or a related field is preferred.
• Proven experience in technical writing or content writing, ideally within the technology or cybersecurity domain.
• Strong understanding of common cybersecurity threats, vulnerabilities, and attack vectors (e.g., malware, phishing, ransomware).
• Knowledge of cybersecurity technologies, tools, and best practices (e.g., firewalls, encryption, multi-factor authentication).
• Familiarity with relevant cybersecurity frameworks, standards, and compliance regulations, including South Africa's POPIA.
• Excellent written and verbal communication skills, with impeccable grammar, punctuation, and spelling.
• Ability to tailor writing style and tone to suit different target audiences.
• Strong research and analytical skills with the ability to synthesize complex information.
• Familiarity with SEO principles and content optimization techniques.
• Proficiency in word processing tools (e.g., Google Docs, Microsoft Word).
• Experience with technical writing software or content management systems is desirable.
• Strong organizational and time management skills with the ability to manage multiple projects and meet deadlines.
• Ability to work independently and collaboratively within a team remote environment.

• Deep understanding or interest in the cybersecurity landscape.
• Demonstrating a proven track record in translating highly technical cybersecurity jargon into clear, accessible language for various audiences.
• Solid grasp of SEO principles and the ability to contribute to content strategy.

• Monthly Lifestyle subsidy: Our employees use this for financial, physical, and mental well-being
• WFH set-up allowance: To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard
• Generous Compensation: The base salary for this role is between 300,000 and 420,000 (ZAR). Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.
• $1,500 USD annual Learning & Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowance
• Generous Annual Leave/PTO allowances: Time to recharge your batteries
• 18 weeks paid Parental Leave: Irrespective of parenting role
• Personal Leave Allowance: This includes sick & carer’s leave
• Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance
• Top-spec hardware: All team members will be provided with top-spec laptops for their roles
• Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work

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UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work, apply now to find out why!

As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

For applications to positions in the United States, please note, at this time we can only support hiring in the following US states: CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, or DC. 

Before starting work with us, you will need to undertake a national police history check and reference checks. Also please note that at this time, we cannot support candidates requiring visa sponsorship or relocation.