Assistant Vice President, Account Management

Union Labor Life Insurance Company is actively recruiting an Assistant Vice President of Account Management for our Group Life and Health Department located in our Silver Spring, Maryland office. The Assistant Vice President of Account Management is responsible for overseeing all aspects of account management and marketing of life and health insurance products to Taft-Hartley plans, municipalities, and union-friendly organizations. This leadership role focuses on strengthening client relationships, optimizing service delivery, and driving growth.

• Lead and manage a team of account managers to ensure best-in-class service for clients.
• Develop and execute strategic account management initiatives to strengthen client relationships and enhance customer satisfaction.
• Serve as a primary point of contact for key accounts, ensuring client needs are met while maintaining the company’s business objectives.
• Oversee the renewal and retention process, working closely with underwriting and sales teams to develop competitive proposals.
• Act as an escalation point for complex client issues, ensuring timely and effective resolution.
• Collaborate with internal teams to develop and implement marketing strategies tailored to Taft-Hartley plans, municipalities, and union-friendly organizations.
• Represent the company at industry events, conferences, and client meetings to promote brand awareness and strengthen partnerships.
• Mentor, coach, and develop the account management and L&H Marketing team to enhance performance and professional growth.
• Establish key performance metrics and accountability standards to measure team effectiveness.
• Foster a culture of collaboration, continuous improvement, and client-first service that emphasizes proactive problem-solving.
• Monitor market trends, regulatory changes, and competitor activities to inform business strategies.
• Ensure compliance with company policies, industry regulations, and client contract requirements.
• Working conditions include a normal office situation where the environment involves only infrequent exposure to disagreeable elements. 
• Work requires only minor physical exertion and/or physical strain.
• Performs other similar and related duties as required.

• Over seven years’ experience in account management, specifically in group life and health insurance with at least five years managing teams of account managers or client services staff.
• Bachelor’s degree in business, Insurance, Healthcare Administration or related field is required or commensurate experience.
• Strong understanding of group life insurance products, such as life insurance, medical stop loss insurance, accidental death and dismemberment and disability insurance.
• Excellent relationship-building and client-facing skills.
• Strategic thinking with ability to analyze trends and identify growth opportunities.
• Must have strong strategic leadership and decision-making capabilities.
• Must have the ability to drive a culture of accountability, continuous improvement and operational excellence.
• Strong understanding of Taft-Hartley plans and municipalities a plus

For over 95 years, Ullico, the only labor-owned insurance and investment company, has been a proud partner of the labor movement. From insurance products for members, leaders and employers, to investments that have created thousands of union jobs, our customers continue to count on Ullico to protect them. The Ullico Inc. family of companies includes The Union Labor Life Insurance Company; Ullico Casualty Group, Inc.; Ullico Investment Company, Inc.; and Ullico Investment Advisors, Inc.  Visit www.ullico.com.

We offer a competitive starting salary and an outstanding benefits package including:

•Health/Dental/Vision

•Pension

•401K

•Health Savings Account

•Life Insurance

•Paid Time Off

Ullico is an Equal Opportunity Employer.

This organization participates in E-Verify.