Staff, Personalized Support Engineer
Skills
- Technical support experience
- JIRA proficiency
- Excellent prioritization skills
- Network troubleshooting
- Customer advocacy
Responsibilities
- Use technical skills to address customer issues
- Collaborate with developers and support personnel
- Prioritize customer needs effectively
- Develop workflows to increase troubleshooting efficiency
- Provide 24x7x365 coverage for top-tier customers
Education
- Bachelor's degree in relevant field or equivalent experience
Benefits
- Competitive pay
- Generous time off
- Healthcare coverage
- Retirement savings program
- Wellness leave
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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