Inbound Call Center Insurance Sales Agent, Personal Insurance

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.          

This posting is for candidates who do not possess a Personal Lines (PL) or Property & Casualty (P&C) Producer’s License.

Study time and exam will be provided during training.  If you already have this license, please apply to our licensed opportunity. 

The Hartford Insurance, founded in 1810, is a well-established insurance company and an exclusive provider of Home and Auto Insurance for AARP members since 1984.

ROLE OVERVIEW

Personal Insurance Auto and Home Agents will be responsible for:

• Providing comprehensive insurance solutions
• Evaluating risk
• Confidently asking for the sale while overcoming objections

OUR VALUES

At The Hartford, we are guided by integrity and a strong ethical foundation.  We put the customer at the center of everything we do and foster a collaborative, communicative, and continuously improving work environment.

WORK SCHEDULE

This role can have a Hybrid or Remote work schedule.  

Candidates who live near one of our office locations (Hartford, CT | San Antonio, TX) will have the expectation of working in an office 3 days a week (Tuesday through Thursday).   

Candidates who do not live near an office will have a remote work schedule, with the expectation of coming into an office as business needs arise. 

WORK SCHEDULE

Training Program:

• Start Date: 8/11
• Duration: 14 weeks, (apx. end date is 11/14)
• Please note that time off during training is not accommodated.

Training Hours: Mon-Fri 9:30-6 pm Eastern.

Post-Training Hours:  Mon-Fri 10:30-7 pm local time, every other Sat 9:30-6 pm Eastern.  For the weeks you work on Saturday, you will receive Thursday off.

COMPENSATION

The hourly rate for this position is $23.

We are a metric driven, pay-for-performance, award-winning sales organization. There is potential to earn lucrative rewards, including monthly, quarterly, and annual pay-outs along with sales incentives and contests. Average monthly earnings are $500+, with top monthly earners exceeding $2000.

There is an opportunity to earn up to a 10% shift differential for the schedule, post-training.

An additional differential is available for bilingual (Spanish-English), post-certification. 

QUALIFICATIONS:

• 2 + years of recent sales experience and comfort with negotiating and overcoming objections
• Current or prior call center experience preferred
• Ability to adapt and thrive in a fast-paced environment, handling an average of 30-40 inbound calls per day
• Capability to maintain all state licenses and terminate prior carrier relationships as applicable.
• Strong ability to work both independently and as part of a team.
• High speed broadband cable internet service with minimum upload/download speeds of 100MB download/10MB upload.  Your Internet provider-supplied device must be hard-wired to the Hartford-issued router and/or computer. To check your internet speeds, visit http://www.speedtest.net from your personal computer.
• This is a customer-facing role requiring your full attention.  A distraction free environment is essential.
• Bilingual Spanish-English skillset is a plus

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

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