CATERING SALES MANAGER

Description

 The Catering Sales Manager is responsible for selling and booking weddings and local social and corporate group events at the resort. This is a sales-focused role that includes prospecting, conducting site visits, creating proposals, and securing contracts. 

Requirements

Essential Duties: 

• To actively pursue prospective clients for future and repeat business and to build long-term client relationships by delivering a successful event program.
• To be responsible for identifying and attending professional events and trade shows throughout the year to target new business for the hotel.
• To negotiate and execute Catering Agreements customized for each customer/group event.
• To use professional acumen and independent judgment to prepare, present and negotiate group contract proposals, including pre-determining availability of rooms, meeting space, verifying group history and securing group deposits.
• To provide prompt and professional response to all verbal and written inquiries regarding hotel facilities and catering capabilities.
• To block appropriate banquet space to best utilize hotel facilities.
• To personally conduct informational tours of the facility with all prospective clients.
• To meet and greet clients prior to scheduled functions.
• To understand and respond to all guest needs and requests in a timely and professional manner.
• To use good time management skills in prioritizing work and scheduling appointments.
• To promote and comply with all policies and procedures of Temecula Creek Inn.
• To immediately report all suspicious occurrences and hazardous conditions. 
• To always maintain the cleanliness and safety of work areas. 
• To always practice safe work habits, to avoid injury to self and others. 
• To ensure safe work practices of all Sales & Service staff, including compliance with company and departmental safety rules and regulations and the proper use and handling of all relevant equipment. 
• To attend all mandatory meetings, as directed.
• To perform other tasks, including cross-training, as directed.
• Availability to work a flexible schedule including evenings, weekends, and holidays. 

Knowledge + Education: Bachelor’s degree in Sales & Marketing, or equivalent experience required. English fluency required. Must have minimum two years experience in catering sales, banquet management or meeting sales or coordination. Must have extensive knowledge of food, wines, and cocktails. Must be computer literate, or able to gain literacy with planned installation of programs. Hotel experience required.

Skills: Detail oriented. Organized and efficient. Safety-minded. High quality standards for production and service. Diplomatic and calm. Strong verbal and written communications skills. Courteous, friendly, and professional manner. Good team player. Customer service focus. Able to work productively with little supervision. Trustworthy and reliable.

Physical Demands: Stands/walks approximately 20% of shift. Sits at desk or in meetings approximately 80% of shift. Uses computer approximately 80% of shift. Must be able to work under pressure. Must be flexible to work long, sometimes irregular hours. Heavy use of phones, daily. Use of stairs, daily.

At-Will Employment: The relationship between Temecula Creek Inn and the employee is for an unspecified period of time and is considered “at will.” This means that the terms and conditions of employment may be changed at any time, with or without cause and with or without notice, including, but not limited to termination, demotion, promotion, transfer, compensation, benefits, duties and location of work. No one other than the Board of Directors of the Company has the authority to make any verbal or written agreement contrary to this provision and any such agreement must be put in writing and signed by the Board of Directors before it is effective. Temecula Creek Inn reserves the right to modify and update this Position Description as needed at any time in its sole discretion.

I have read and understand the above-referenced job requirements and have the ability to perform all of the essential duties listed herein. I agree to comply with the Company’s performance standards and understand that I will need to be flexible in order to accommodate the changing needs of the hotel operation.

I further agree to comply with the rules and regulations set forth in the Employee Handbook, a copy of which I acknowledge receiving, and agree to abide by any departmental policies.