TDS Payments Business System Analyst

Work Location:

Hours:

Line of Business:

Pay Detail:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

PREFERRED QUALIFICATIONS

We are seeking Director of Technology Solutions to join our dynamic team focused on Payments Platform Modernization. This person will oversee a team of Business Analysts with accountability for managing, maintaining, and delivering Techno functional solutions to business requirements.

The ideal candidate will be crucial in bridging the gap between business needs and technological solutions. As leader, you will work closely with stakeholders to understand requirements, analyze data, and provide insights that drive strategic decisions and the day-to-day operations in the Payment domain.

Responsibilities –

• Requirement Gathering: Collaborate with Product Managers and business stakeholders to gather, ideate, and document detailed requirements related to SWIFT ISO 20022 transformation, Wires Payment Processing, and applications.
• Provide leadership support to team providing requirements walkthrough and clarifications to the developers and as needed.
• Be a trusted partner of business and collaborate on roadmap, prioritization of various projects
• Accountable for team's ability to delivery techno-functional solutions.
• Analysis and Documentation: Analyze complex data sets, processes, and systems to identify areas for improvement for payment processing and platform modernization. Document business processes, workflows, and system functionalities.
• System Integration: Work closely with IT development teams to create functional flow charts and ensure seamless integration of systems and applications supporting payments business functions.
• Data Analysis: Perform data analysis to extract meaningful insights and trends related to different payment types, workflow steps, customer behavior.
• Continuous Improvement: Identify opportunities for process improvements and efficiency gains within Payment business domain. Propose and implement solutions to enhance overall business operations.
• Stakeholder Communication: Act as a liaison between business stakeholders and IT teams. Clearly communicate technical information to non-technical stakeholders and vice versa.
• Documentation: Maintain comprehensive and up-to-date documentation of business processes, requirements, and system configurations.

Qualification –

• 5+ years of relevant experience Management of business analysts
• 10+ years of related experience as a business analyst
• Strong knowledge in Banking Payments Domain.
• Provides subject matter expertise of SWIFT CBPR+ ISO20022 transformation requirements.
• Knowledge of LYNX, CAHPS and CHATS settlement networks are essential.
• Knowledge of FEDWire, CHIPS, RTP, ACH, ZELLE will add more value to this role, but not mandatory.
• Provided detailed subject matter expertise to business analysts and development teams relating to the introduction of SWIFT ISO 20022 messaging.
• Exposure to Financial Crimes Compliance - such as OFAC scan, AML, Alert Investigations, Knowledge with Actimize or any other OFAC Scanning products.
• Experience with re-engineering of the platform is plus.
• Technical Knowledge
•  (Must) Jira, Confluence, Strong SQL Skills, Data Analysis skills, Agile Experience ( Epics, Stories, Working in Scrum/Sprint), software development life cycle
• High level understanding of API, MQ and Kafka.
• Strong communication skills, both verbal and written; as well as work in an international team setting.
• Strong sense of ownership
• Enjoys working in a fast-paced environment.
• Has excellent written and verbal communication skills
• Has strong customer focus
• Good to have experience in Volante VolPay or Finastra GPP

The Director - Tech Solutions TDS Management builds and maintains strong business relationship with assigned clients / internal partners and provides direction and guidance on optimal technology solutions/services to meet business needs. The position generally manages a varied team of IT professionals and bridges the gap between the business and technology, and leverages resources across functional or specialized technology areas to ensure end to end delivery of agreed upon solutions or services within planned forecasts / cost estimates. Role generally supports a significant Business area, Product Group, Enterprise Platform, Service or Capability within a Segment CIO or Functional area.

Depth & Scope:

• Role generally supports a significant business area, product group, Enterprise Platform, Service or Capability under a Segment CIO or technology functional area.
• Sets work direction at an operational level, works autonomously in the management of the unit and collaborates with other business or technology leaders to establish and execute on common goals with a medium to longer term business perspective
• Expert knowledge of the business and bank technology standards (e.g., infrastructure, architecture, processes, applications) from a strategic perspective and managing/ directing teams and projects
• Sound knowledge of external competition, emerging, industry and/or market trends in relation to own business
• Integrator role that oversees various technology functions / resources to deliver business technical solutions or shared service
• Oversees a sizable and varied team of technology professionals (e.g., up to 50+ consisting of Application Developers, Solutions Designers, Business Systems Analysts, Specialists, and/or Project Managers) in the end to end delivery of complex projects, system enhancements / applications and/or application or service management
• Directs/manages large-scale applications/ projects across multiple product lines/ businesses, involving significant scope and complexity
• Understands strategic direction (including financials) and champions alliances to benefit the Bank and/or department; advocates for operational improvements to enhance the divisions value to the organization
• Role typically reports to an Executive role

Education & Experience:

• Undergraduate degree or Technical Certificate.
• Graduate degree, preferred.
• 10+ years related experience.
• Expert knowledge of the business and bank technology standards (e.g., infrastructure, architecture, processes, applications) from a strategic perspective and managing/ directing teams and projects.
• Sound knowledge of external competition, emerging, industry and/or market trends in relation to own business.
• Understands strategic direction (including financials) and champions' alliances to benefit the Bank and/or department; advocates for operational improvements to enhance the divisions value to the organization.

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel: Occasional
• International Travel: Never
• Performing sedentary work: Continuous
• Performing multiple tasks: Continuous
• Operating standard office equipment: Continuous
• Responding quickly to sounds: Occasional
• Sitting: Continuous
• Standing: Occasional
• Walking: Occasional
• Moving safely in confined spaces: Occasional
• Lifting/Carrying (under 25 lbs.): Occasional
• Lifting/Carrying (over 25 lbs.): Never
• Squatting: Occasional
• Bending: Occasional
• Kneeling: Never
• Crawling: Never
• Climbing: Never
• Reaching overhead: Never
• Reaching forward: Occasional
• Pushing: Never
• Pulling: Never
• Twisting: Never
• Concentrating for long periods of time: Continuous
• Applying common sense to deal with problems involving standardized situations: Continuous
• Reading, writing and comprehending instructions: Continuous
• Adding, subtracting, multiplying and dividing: Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
 

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com.  Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.