Recruiter
The BPO Recruiter will be responsible for sourcing, screening, and hiring qualified candidates for our call center operations. The role holder will create a robust pipeline in anticipation of the call-center operations demand and will adopt a proactive approach to recruitment, ensuring that we attract and retain top talent to meet our business needs.
Key responsibilities include:
- Attract, hire, and retain top-tier call center agents in alignment with the operational strategy.
- Plan and manage the call center workforce, including the creation and maintenance of a robust talent pipeline to meet anticipated demand.
- Utilize various sourcing channels such as job boards, social media platforms, and strategic partnerships to attract and recruit agents.
- Support Project Lead in coordinating interviews with candidates and key stakeholders, ensuring a smooth interview process.
- Facilitate risk assessment checks including candidate references.
- Manage the recruitment process using the ATS, ensuring visibility of candidates and maintaining accurate records of candidate interactions and progress throughout various recruitment stages.
- Proactively manage candidates and the feedback process to ensure excellent candidate experience.
- Lead the onboarding process, ensuring new hires seamlessly integrate with the teams.
- Leverage the interview process to identify future learning and development opportunities aligned with call center operations.
- Provide regular updates and reports on recruitment metrics and progress to management.
- Bachelor’s degree in business administration or a business-related field.
- At least three (3) years of experience in high volume recruiting, preferably in a call center or customer service environment.
- Highly adaptable and flexible to accomodate working within Pacific Time Zone when required.
- Proficiency with ATS and other recruitment tools
- Strong communication and interpersonal skills, ability to work in a fast-paced environment,
- Detail-oriented, proactive, and able to work independently as well as part of a team.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
We are looking for a skilled Training and Development Specialist to enhance our call center team's capabilities through effective training programs.
Contribute meaningfully as a Behavioral Health Support team member empowering individuals with mental illness in Montgomery County through person-centered recovery services at Access Services.
Seeking an experienced Principal Recruiter at Jerry.ai to lead critical hiring initiatives and help scale a fast-growing AI-driven startup.
Join AbbVie as an HR Manager to shape our talent strategy in the neuroscience sector while making a significant impact on business performance.
Medtronic is looking for a Customer Training Manager to lead and execute US surgical innovations training strategies and programs for cutting-edge medical technology.
Join Viability as an Employment Coordinator and make a meaningful impact supporting individuals with disabilities in their employment journey.
Support the Chief Business Officer at Vir Biotechnology with comprehensive executive assistance to drive strategic partnerships and business development efforts.
An exciting opportunity awaits at The New York Times for a Talent Acquisition Manager to lead video role recruitment in a prestigious newsroom.
The NYU Wasserman Center seeks a skilled Manager for Employer Engagement to facilitate relationships with domestic and global employers.
Join Oatey as an HRIS Analyst II and play a crucial role in enhancing their Workday HCM system while collaborating with HR to improve processes.
Join Sebago Technics as an Employee Experience Coordinator, ensuring new hires feel welcomed and supported in their journey with our team.
We are looking for a Compensation Lead at KBR to steer compensation management strategies and support our mission to create a supportive workplace culture.
Yes& Companies seeks an HR Business Partner to bridge the gap between our leadership and the workforce, enhancing engagement and compliance across the organization.
Northern Trust is looking for a Senior Training Consultant to lead and deliver innovative Fund Administration learning solutions within a hybrid work environment.
Subscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
