Senior Operations Manager Control Center - Flow Center - Logan, NJ

The pay range is $92,000.00 - $166,000.00

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

About us:

As a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.​

Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It’s how we care, grow, and win together.  

A role in Distribution and Receive Centers means being on the very front lines of getting product to the guest as fast as possible – a critical differentiator and one of the most essential functions within Logistics. Whether it’s through focusing on regional or upstream distribution centers, target.com fulfillment centers, or import warehouses, you’ll have the chance to positively impact thousands of fellow team members and Target guests worldwide. There’s so much good work to be done, from Distribution Center Operations, where process and problem solving drive our results; Quality Management, which influences and maintains our good name in the retail marketplace, or overall Distribution Center Productivity, where we’re always analyzing and recalibrating how to best support our people, process and technology investments to support an ever evolving business.
 

Senior Manager, Control Center Operations

As the Senior Manager, Control Center, you will lead the team responsible for ensuring operational excellence in both store replenishment and direct-to-guest fulfillment. You will oversee all Production Controllers and support staff across the building, driving execution, staffing strategies, and performance alignment in partnership with senior leadership and HQ teams. You will serve as the strategic hub between Store Operations, Labor Planning, Product, OSD, and other HQ partners, ensuring that the facility delivers against business objectives with precision and agility.

In this highly visible role, you will be responsible for synchronizing short- and long-term plans, balancing real-time execution with proactive capacity and labor strategies. You’ll monitor and adjust building plans, analyze performance trends, and provide guidance to ensure goal attainment in both daily operations and long-range workforce planning. You will champion continuous improvement initiatives that drive KPI performance and cost optimization while maintaining the flexibility to support dynamic business needs across multiple fulfillment channels.

Core Responsibilities:

• Lead, coach, and develop a team of Production Controllers and administrative support staff across shifts.
• Own end-to-end production control strategies for both store replenishment and direct-to-guest fulfillment, ensuring optimal staffing, execution, and contingency planning.
• Collaborate with HQ partners in Store Operations, Labor Planning, OSD, Product, Finance, and others to align building capabilities with enterprise demand and seasonal strategies.
• Partner with Site Leadership to build and adjust labor and volume forecasts in response to real-time trends and forward-looking constraints.
• Facilitate building-wide planning meetings to align executive teams on daily, weekly, and seasonal plans and escalation processes.
• Represent the building in enterprise planning conversations, including cross-site and enterprise-wide readiness calls.
• Analyze work-in-process and throughput trends to identify opportunities and risks, using data and reporting tools to inform decision-making.
• Act as the liaison for tool updates, process enhancements, and enterprise changes, ensuring the site is prepared and informed to execute with excellence.
• Own staffing alignment, mass postings, and cross-training strategies in partnership with HR and Operations leadership.
• Lead crisis response and contingency planning in partnership with Production Controllers, HR, Safety, and Operations to mitigate risk and drive recovery.

About You:

•Four-year degree, preferably in the areas of Logistics, Supply Chain, Engineering, Technology, Operations, or related business, or a minimum of 3-5 years of experience in the manufacturing, production, or distribution environment and applicable management/supervisory experience or 18-36 months as an Operations Manager

• Experience with performance metrics and process improvement
• Strong communication, interpersonal and organizational skills with the ability to handle changing priorities and use of good judgement in stressful situations
• Ability to motivate others with strong conflict management and problem solving skills
• Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination
• Must be flexible to work a variety of hours as business demands including overnight, weekends and holidays
• Able to access all areas of the DC, including mezzanine platforms
• Able to read and interpret necessary policies and procedures to perform updates and operate systems and other programs within the Distribution Center, for example ability to cross over the conveyors

• Strong Diversity, Equity and Inclusion acumen, with the ability to influence and advance goals in this space

Benefits Eligibility

Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_E

Americans with Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to [email protected].