Senior Operations Manager, Energy Program
Skills
- Program management
- Operations management
- Staff supervision
- Organizational skills
- Project management
- Public-sector partnerships
- CRM tools proficiency
- Communication skills
- Community engagement experience
Responsibilities
- Oversee day-to-day operations of the program
- Supervise junior program staff and provide guidance
- Maintain relationships with community leaders and energy suppliers
- Collaborate with operations team on program needs
- Monitor customer service operations to enhance satisfaction
- Encourage program enrollment among municipalities
- Ensure website compliance with regulations
- Coordinate with suppliers on deliverables and financials
- Prepare reports for regulatory compliance
- Plan promotional events to increase visibility
- Optimize synergy among Sustainable Westchester programs
- Support innovative development initiatives for the program
- Monitor industry developments and policy changes
- Manage departmental budgets and financial reporting
Education
- Bachelor's degree or equivalent professional experience
Benefits
- Health, dental, and vision benefits
- Mental Health Resources
- Generous vacation time
- 401K plan with company match
- Supportive work environment
Average salary estimate
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