Customer Quality Engineer
Customer Quality Engineer
Stryker is hiring a Customer Quality Engineer for a hybrid position based in Cary, IL. In this role, you will lead data-driven root cause investigations of manufacturing anomalies, identify trends in nonconformances and customer complaints, and deliver clear, structured investigative reports to support ongoing quality improvements.
Work Flexibility:
Hybrid: Candidates must reside within a commutable distance to Cary, IL, and be able to work onsite several times per week.
What you will do:
- Analyze and present quality data using visual tools such as charts, graphs, and pivot tables
- Communicate technical findings clearly across cross-functional teams
- Provide quality support across all areas of the manufacturing plant
- Act as a subject matter expert on quality systems and regulatory compliance
- Author and update Standard Operating Procedures (SOPs)
- Interpret and apply technical documentation, regulations, and standards
- Participate in both internal and external quality audits
- Identify and drive continuous improvement initiatives
- Stay current with FDA regulations and best practices in quality assurance
What you need:
Basic Qualifications:
- Bachelor’s degree in Engineering, Science or a related field.
- 0+ years of work experience.
Preferred Qualifications:
- Experience in a cGMP regulated pharmaceutical or medical device environment (specifically 21CFR211 and 21CFR820).
Average salary estimate
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