Patient Dining Operations Manager

Role Overview

Sodexo is seeking a dedicated and experienced Operations Manager of Patient Dining at MedStar Washington Hospital Center to oversee the daily operations, with a focus on patient services. This role ensures high quality food service for patients, staff, and visitors while maintaining compliance with health and safety regulations. The ideal candidates will have a strong background in food & patient service management, team leadership, and operational efficiency in a healthcare or similar setting. 

Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being.

What You'll Do

- Oversee daily food service operations, including patient meal service, cafeteria functions

- Ensure adherence to food safety and sanitation regulations 

- Supervise, train, and mentor staff, including scheduling and performance management

- Address patient and customer feedback to improve dining experiences

- Achieve company and client financial targets and goals

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

- Excellent communication and interpersonal skills

- Knowledge of dietary guidelines, food safety regulations, and healthcare nutrition services

- Experience with food production processes and managing patient services operations

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degree or equivalent experience

Minimum Management Experience - 3 years   

Minimum Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.