Senior Office Administrator

Senior Office Administrator - Hybrid | Cary, NC

Nice to meet you!

We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.

We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.

About the job

The Facilities Services Department is seeking a Senior Office Administrator to support our service teams at our campus headquarters. This role is vital to our mission of delivering exceptional customer service to employees each day. As a key member of the team, the Senior Office Administrator will help manage customer expectations, coordinate building-related activities, and work closely with our in-house support teams to contribute to the overall success and continued growth of the company.

As a Senior Office Administrator, you will:

• Act as department liaison; distributes appropriate information to, and continually communicates with, staff.
• Screen telephone calls; take messages or redirect calls; respond to routine questions.
• Arrange meetings and seminars; coordinate processes, events, and office moves.
• Input data into software applications, verify accuracy, and produce requested reports.
• Assist department staff with administrative duties using online applications.
• Ensure all applicable security policies and processes are followed to support the organization’s secure software development goals.

Required Qualifications

• 6 years of experience in general office experience, preferably related to area of assignment
• Associate’s degree in Secretarial Science, Business Administration, Administrative Office Technology, or related field.
• Equivalent combination of related education, training and experience may be considered in place of the above qualifications.
• Minimum essential requirements
  • Strong level knowledge of Microsoft Office Products
  • Excellent problem solving, writing, interpersonal, communication, and organizational skills
  • Demonstrates good judgment
  • Advanced level knowledge of internal SAS applications
• You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.

Preferred Qualifications

• Ability to work between the hours of 8am to 5pm M-F in a hybrid work environment.
• Professional communication and exceptional customer service.
• Ability to work in a team environment that may require quick high-pressure decisions. 
• Prefer good knowledge of Oracle Fusion; willingness to be trained and have some accounting skills.
• SharePoint – prefer someone already with a very good knowledge base and skillset.
• ServiceNow – general knowledge and understanding.
• Ability to support many functions across Facilities Services, Landscaping, Housekeeping, Fleet Management Departments.

World-Class Benefits  

Highlights include...

• Comprehensive medical, prescription, dental and vision plans.
• Medical plan options include...
  • PPO with low annual deductible and copays.
  • HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center).
• Onsite Health Care Center (HQ) that’s free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge!
• An industry-leading 401k plan.
• Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
• Volunteer Time Off, parental leave and unlimited paid sick days.
• Generous childcare benefits for all full-time employees.

Diverse and Inclusive

At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.

Additional Information:

To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. 

Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact [email protected].

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