Sr Program Manager, Telecom

Company Profile 

At Sand Cherry Associates, we excel in the design and delivery of strategic customer-centric initiatives through digitally-native, data-empowered solutions.  Our client’s confidence in us is centered on exceptionally skilled, high-energy talent working with the support of the full Sand Cherry team.  Finding the right match for this role is a critical aspect of continuing that success.  

Overview 

This role is responsible for managing software development in both 3rd party vendor and internal applications supporting Business Operations and Field Service Organizations. This role will be responsible for business requirements development and traceability, managing development Design, acceptance testing, operational deployment and vendor management. This role will also be responsible for establishing and maintaining best practice program management practices while executing on critical Tools and technology programs required to achieve business objectives. This position is a long term role in either a Philadelphia, Denver or Naperville office working onsite 4 days a week and one day remote. Must be authorized to work in the United States without requiring Visa sponsorship.

Duties & Responsibilities 

• Document program and project deliverables and utilize best practice methodologies

• Plan and monitor the progress of complex programs and multiple workstreams
• Integrate business policies and processes into planning & accountability for project roadmaps and strategy
• Establish risk management, escalation paths, and take corrective measurements
• Build and manage Program business case and budget (as applicable)
• Manage and utilizing resources across projects including 3rd party vendor partners
• Facilitate and lead program meetings and manage stakeholders’ communication
• Identify program KPIs to assess impact including pass/fail, adoption and usage
• Coordinate, manage and monitor the workflow of cross-functional teams
• Provide and perform quality assurance checks on project artifacts and deliverables.
• Align deliverables (outputs) to the program/project workstream’s “outcome”
• Own overall programs, managing cross-functional resources, ensuring on-time delivery, meeting of budgetary demands, and achievement of business goal
• Consistently exercise informed judgment and discretion in matters of significance 

Desired Skills and Experience 

Candidates must have strong practical experience in program and/or project management, gained through managing complex projects. The candidate must have the following:

• Minimum of 10 years strong program/project management experience managing multiple workstreams within the Telecom industry
• Proven experience with SDLC (Discovery, Design, Develop, Test and Deploy).Consulting Experience is preferred
• High‑EQ influencer who can ‘right the ship’ and communicate weekly executive‑ready status (slides & RAG health)
• Proven experience experience with creating PowerPoint decks for stakeholders as well as ability to present succinct and meaningful insights and updates
• Strong driving leadership, stakeholder, and management skills
• Previous experience managing 3rd party vendors through development cycles and maintaining accountability
• Good knowledge of resource allocation procedures
• Excellent oral and written communications skills to stakeholders including the ability to influence, strategize and negotiate
• Ability to think analytically and process information quickly, presenting it in a succinct and insightful format suitable for executives
• Direct hands-on proficiency with Microsoft Project, Excel, PowerPoint and SmartSheet are necessary

Education/Certifications

• Bachelor’s degree is required, ideally in Business, Engineering, or Computer Science
• PMP or PMI certification is preferred
• MBA is highly desired

Our team is unique — we are passionate about what we do. At Sand Cherry, our Consultants know they are impacting and shaping our clients’ industries. We recognize our employees for their contributions. Our culture is one of the most friendly and communicative in the consulting industry. Sand Cherry is not a top-heavy organization. We offer the opportunity to be part of a digital workforce. Discover the experience that only comes with self-responsibility in the workplace. Our team members manage their own workloads and are expected to deliver exceptional work for our clients. Professional career growth is one of our main priorities, as we affirm that investing in our Consultants and empowering our people will also deliver the best results and value for our clients.