Assistant Store Manager - Bucktown, Chicago

Amer Sports is a sporting goods company with internationally recognized brands including Salomon, Arc’teryx, Peak Performance, Atomic and Wilson.

“The Mountain Sport Company”, Salomon was born in 1947 in the heart of the French Alps and the birthplace of modern alpinism. Salomon’s commitment to innovative design and passion for mountain sports created a vast range of revolutionary new concepts in bindings, boots, skis and apparel for both Alpine and Nordic skiing and brought innovative solutions to footwear, apparel and equipment for snowboarding, adventure racing, mountaineering, hiking, trail running, and many other sports.

Through performance driven design, Salomon delivers innovation and progression to mountain sports; converting new ideas into action and expanding the limits of possibility. Salomon’s heritage, culture, and commitment are tied together by one simple concept: the world’s leading mountain people creating the world’s leading mountain products. Salomon is responsibly committed towards the outdoor through its sustainable program. Diversity is one of Salomon’s five values, therefore we are committed to creating an inclusive environment for all.

Salomon is headquartered in Annecy, France, with a U.S. headquarters in Ogden, UT.

We’re opening a Salomon pop-up store for 4 to 6 months in Bucktown—an exciting, fast-paced location in the heart of Chicago. The Assistant Store Manager plays a critical role in supporting the Store Manager to build and lead a high-performing store team. This position demands a hands-on approach, ensuring that daily tasks are executed efficiently, and all in-store  expertise is utilized effectively.

Key Responsibilities:

• Drive the team to meet and exceed performance targets and sales goals.
• Maintain and enforce brand standards to ensure a consistent and exceptional customer experience.
• Oversee daily operations to ensure smooth and efficient functioning of the store.

The Assistant Store Manager is committed to providing the highest level of customer experience and is instrumental in delivering the brand's vision. This role involves supporting and mentoring our sales associates in their personal and career development, ensuring they are equipped to succeed. Additionally, the Assistant Store Manager acts as a Training  Ambassador, fostering a culture of continuous learning and improvement within the store team.

WHAT MAKES THIS A GREAT PLACE TO WORK & PLAY:

• Community Engagement: Opportunities to engage in the community and with industry partners.
• Vibrant Work Environment: Be part of a dynamic team surrounded by the latest in outdoor gear and fashion. 
• Career Growth: Access to professional development and growth opportunities within the company. 
• Exclusive Events: Attend exclusive brand events and product launches. 
• Passion for the Outdoors: Work with a team that shares your passion for the outdoors and adventure. 

ESSENTIAL DUTIES & RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty and responsibility 
satisfactorily:

Leadership

• Motivate and inspire the team, aligning with the store's vision and embodying the brand's core competencies and behaviors.
• Manage personnel, operations, and the store environment to achieve all set goals and operational standards.
• Serve as a secondary point of contact, providing continuous support and collaboration with the Store Manager and in-store team.

Customer Service

•  Act as a role model, emphasizing the importance of exceptional customer service to the team and reinforcing it through training.
• Be present and visible on the shop floor, actively engaging with customers and team members.

Operations

• Support the Store Manager in fostering collaboration and alignment through regular checkpoints and team meetings.
• Ensure timely communication and adherence to company policies and procedures.
• Assist the Store Manager in meeting or exceeding budgeted store contributions.
• Monitor loss prevention to safeguard the company’s inventory and assets.

Training

• Assist with the new hire onboarding process, ensuring they are equipped with educational and selling tools.
• Support staff development by training and coaching the in-store team to achieve sales goals and maintain brand standards.
• Facilitate daily/weekly/monthly staff meetings to engage the team and communicate goals.

Marketing / Events

•  Develop and execute store events in collaboration with the Store Manager to drive traffic and enhance community involvement.
•  Support the Store Manager in conducting marketing analysis and recaps, including post-event results.
• Partner with Marketing to promote the store and its activities

QUALIFICATIONS, SKILLS, ABILITIES & COMPETENCIES
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable 
accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Demonstrated ability to motivate and support a team
• Strong analytical and problem-solving skills
• Excellent multitasking, planning, and organizational abilities
• Exceptional written and verbal communication skills
• Basic financial understanding and proficiency in MS Office applications
• Passion for the sports industry, outdoor activities, and fashion
• Ability to lift up to 30 lbs

SAL/US

Availability Expectations

General Availability:

• Full-Time
•  Employees must be adaptable to the business's evolving needs. The Store Manager will determine availability requirements. This schedule may include various shifts such as mornings, evenings, and weekends.

Peak Period Availability:

• Black Friday: All employees are expected to be available to work on Black Friday (the day after US Thanksgiving).
• Holiday Season: Availability is required from the second week of December until the end of the holiday season. The exact end date will be determined annually, based in part on the period during which guests can return holiday merchandise.

Role Accountability:

• Fully accountable for all Assistant Store Manager responsibilities, with potential to perform other management duties as needed.

PHYSICAL DEMANDS & WORKING ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to travel, talk and hear. The employee is frequently required to sit, stand and walk. The employee must occasionally kneel, stoop, crouch, twist and lift to 30 pounds, with or without accommodations.

Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

The noise level in the work environment is usually moderate, but can involve exposure to varying noise levels, ranging from moderate to loud, as well as flashes of light.