Enterprise Account Executive - Retail & QSR

SafetyCulture is a global technology company that is helping to transform workplaces around the world. Our mission is to help working teams get better every day and our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when driving safety, quality and continuous improvement.

SafetyCulture is among the fastest-growing tech companies.  Our bold ambition is to reach 100 million users worldwide by 2032. Opportunities to help shape a journey like this do not come around often!

We are seeking an experienced and dynamic Senior Account Executive focused on Retail & QSR (Quick Service Restaurants) with a proven track record in outbound, new business sales to join our team. This pivotal role combines industry expertise with strategic collaboration to drive pipeline growth and revenue generation. 

This role can be based in Austin, New York or Kansas City.

You’ll be at the forefront of engaging with major Retail & QSR organizations, acting as a strategic advisor who understands both the technical landscape and operational realities of the shop floor. You’ll source and progress untapped opportunities, build executive-level relationships, and deliver tailored SaaS solutions that transform the way Retail & QSR works.

This is your chance to make a measurable impact—not just on our business, but on the future of an industry.

• Lead the end-to-end sales process, from strategic prospecting to closing, with a focus on acquiring new Retail & QSR customers. This role will have a heavy focus on new logo acquisition into a highly targeted ICP territory of customers and prospects. 
• Build and expand executive relationships in the Retail & QSR sector, gaining deep insights into customer operations, compliance needs, and safety goals.
• Uncover and drive new revenue opportunities across Retail & QSR verticals through targeted outbound strategies. 
• Represent SafetyCulture at Retail & QSR trade shows, industry conferences, and customer events—bringing our vision to life through thought leadership.
• Conduct tailored, high-impact demos and create customer proposals that align SafetyCulture’s platform to the operational challenges of your Retail & QSR prospects.
• Collaborate cross-functionally with Product, Customer Success, and Marketing to shape account strategy and ensure a world-class onboarding experience.
• Serve as the voice of the Retail & QSR customer—feeding insights back to internal teams to influence product roadmap and innovation.
• Maintain accurate forecasting and CRM hygiene using Salesforce.

• We’re looking for an experienced SaaS sales expert to grow what is one of the priority industries for the company. This is a new role reporting to the Director of Named Account Sales. 
• Proven success in SaaS sales, with a strong preference for those who’ve sold into Retail & QSR industrial, or operational environments.
• Experience managing full-cycle sales with large, complex deals, including C-suite engagement and multi-stakeholder negotiations.
• Self-starter capable of outbound prospecting and demand creation into a specific target ideal customer profile and industry. 
• A strategic, consultative sales approach with the ability to deeply understand Retail & QSR specific workflows, pain points, and compliance pressures.
• Comfort with outbound prospecting and driving pipeline creation in greenfield accounts.
• Excellent communication, presentation, and interpersonal skills—you know how to make complexity simple and value obvious.
• Proven ability to gain access to and influence C-Level executives and other key influencers and decision makers.
• Ability to thrive in a collaborative, fast-moving team environment where customer impact comes first.
• A proven ability to build and present tailored solutions to senior decision makers across all areas of the sales process. 

• Equity with high growth potential and a competitive salary
• 401k 
• Generous Medical Insurance plans
• Paid Parental Leave 
• The work we do has real purpose, we are working to improve how millions of front line workers and leaders do their jobs every day and getting them home safely
• Access to professional and personal training and development opportunities
• Hackathons, Workshops, Lunch & Learns;
• We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies.
• Quarterly celebrations and team events

Ready to help transform how the world moves? Apply now and be part of our mission to improve how the world works.

We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK. 

Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you

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To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.