Staff Software Engineer - Patient Experience (Remote) - job 1 of 2

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. 

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

About the Role

We are hiring a Staff Software Engineer to join the Patient Experience Team at Rula. This team owns the end-to-end care journey for our patients and is responsible for building and maintaining the patient portal—the central platform where patients manage everything from scheduling and billing to communicating with their care team and tracking treatment plans. Our work directly drives patient engagement, retention, and operational efficiency.

As a Staff Engineer, you will lead the design and development of high-impact, full-stack systems and play a key role in defining the team’s technical direction. You’ll collaborate closely with product and engineering partners to guide architectural decisions and ensure our systems are reliable, secure, and scalable. Beyond delivering mission-critical features, you’ll also mentor engineers, influence the technical roadmap, and help shape Rula’s broader engineering culture. Your work will have a direct and lasting impact on how people access and experience mental healthcare.

Required Qualifications

• 8+ years of experience as a software engineer, building and maintaining scalable, production-ready systems

• Full-stack expertise with a frontend focus, including deep experience with React, state management, and performance optimization; strong backend experience with TypeScript and Node.js

• Experience with microservices and/or event-based architectures

• Proven ability to lead complex technical projects across teams, owning the full development lifecycle

• Excellent collaboration and communication skills, with a demonstrated ability to align technical efforts to business goals

• Experience mentoring engineers, reviewing system architectures, and defining scalable design patterns

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

• Computer Science degree or equivalent practical experience

• Familiarity with modern infrastructure and frameworks such as Kafka and AWS

• Comfortable participating in on-call rotations and resolving complex production issues

• Experience building systems in high-reliability or accuracy-critical domains, such as healthcare or finance

• Background working in early-stage or high-growth startup environments

We're serious about your well-being! As part of our team, full-time employees receive:

• 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments

• Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States

• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA

• 401(k) plan access: Start saving for your future

• Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)

• Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering

• Employee Assistance Program (EAP): Support for your mental and physical health

• New hire home office stipend: Set up your workspace for success

• Quarterly department stipend: Fund team-building activities or in-person gatherings

• Wellness events and lunch & learns: Explore a variety of engaging topics

• Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all

Our team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.