Tech Optimization Program Lead

Do you enjoy collaborating cross-functionally to deliver on project success?

Do you enjoy managing multiple work streams and complex projects?

About our Team

About the Role

We are seeking a dynamic and organized Tech Optimization Program Lead to play a key role in managing and supporting technology-focused graduate program and optimization initiatives. This position will primarily lead efforts across the Tech Accelerate Graduate Program, work closely with technologists on Technology Learning & Development (L&D) initiatives, and drive optimization programs that enhance tech team effectiveness, efficiency, and performance. This role is ideal for someone with a passion for program management, people management, and continuous improvement within fast-paced technology environments.

Responsibilities

Tech Accelerate Graduate Program Management

• Support the end-to-end execution of the Tech Accelerate Graduate Program (12-month rotational program for software engineers directly out of university), including onboarding, rotational planning, mentorship coordination, and performance tracking.

• Will manage a team of 8-10 entry level Software Engineers through their first 12 months of employment while partnered with Program Manager and Tech Accelerate Graduate Program rotation managers.

• Partner with tech leaders, HR, and business stakeholders to ensure a high-quality and impactful graduate experience.

• Monitor participant progress, provide coaching and feedback, and help resolve issues or gaps in the program.

• Collect and analyze feedback from participants and managers to improve program structure and outcomes.

Technology Learning & Development (L&D)

• Support the planning, development, and delivery of technical learning programs aligned with strategic technology goals.

• Collaborate with internal subject matter experts and external vendors to design learning experiences (e.g., workshops, training pathways, bootcamps).

• Track L&D metrics and drive continuous improvement in technology upskilling initiatives.

Technology Optimization Programs

• Identify, design, and execute optimization initiatives to improve delivery velocity, technical onboarding, and engineering productivity (e.g., developer environment improvements, tool standardization, documentation automation).

• Lead cross-functional working groups to roll out tools, frameworks, or process changes that improve team collaboration and operational efficiency.

• Support change management and communication strategies for tech-wide initiatives.

Qualifications

• Solid understanding of software development lifecycles (SDLC), agile methodologies, and DevOps principles.

• Familiarity with modern engineering toolsets (e.g., GitHub, Jira, Confluence, CI/CD pipelines, cloud platforms such as AWS or Azure).

• Ability to collaborate and speak fluently with engineers, data scientists, and IT professionals.

• Experience analyzing and visualizing data using tools such as Excel or Power BI

• Knowledge of enterprise architecture, security best practices, or IT service management is a plus.

• Experience in program management, talent development, or a similar role within a technology or corporate environment.

• Strong organizational and project management skills, with the ability to handle multiple priorities.

• Excellent communication and stakeholder management skills.

• Experience with early career or graduate programs and/or technical L&D is a strong advantage.

• Passion for technology, continuous learning, and operational excellence.

• Strategic and operational thinking.

• Collaborative mindset and influence without authority.

• Data-driven decision-making.

• Innovation and continuous improvement.

• Strong interpersonal and facilitation skills.

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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