Program Manager - Raleigh

About our Team 
  

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. 
 
About the Role 
 

The Program Manager will be responsible for managing and providing direction to a team of Project Managers and Project Analysts. This may be “direct” management or “indirect” management. This position will project-manage cross-functional teams by working closely with all aspects of the product development community: Market Vertical, Product Manager, Engineering, Testing, Legal, and more. The Program Manager will also drive a portfolio of moderate to complex projects to completion while building development road maps and project schedules, and collaborating to resolve issues. This position has active involvement in managing multiple strategic projects that requires working with top Engineering resources utilizing our industry-leading technology.


Responsibilities

• Represent Engineering Project Management in cross-functional teams and operate as an SME in their respective portfolio.
• Oversee Project Managers with moderate to complex projects.
• Manage and encourage new ideas from staff to foster improvements through innovations.
• Empower the staff to be accountable and responsible for their own actions and decisions.
• Depending on scope and complexity, manage highly complex projects and some moderate projects each year.
• Request and review resource allocation for project, program, and/or portfolio.
• Participate in communicating impacts regarding capacity and demand.
• Identify and make recommendations for improvement to existing processes and procedures.
• Manage all phases of the project through the Product Development process.
• Define key performance parameters and create regular variance reports to track progress.
• Negotiate with Engineering Resource Managers for project resources.
• Maintain compliance with corporate and public regulations.
• Perform data analysis relevant to project tasks.
• Request resource demand and review resource allocation for projects.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance.
• Manage and encourage new ideas from staff to foster improvements through innovations.
   

Requirements
 

• Superb relationship management skills.\
• Strong knowledge of process improvement methodologies.
• Expert project management skills with a proven track record of successful on-time/within-budget deliveries.
• Knowledge of software development life cycle (SDLC).
• Agile knowledge required.
• Advanced understanding of resource allocation.
• Experience coordinating team work flow in a fast-paced, deadline-driven environment.
• Experience partnering with other project stakeholders to resolve issues and to mitigate project impacts.
• Strong project delivery.
• Ability to partner with other project stakeholders to resolve issues and to mitigate project impacts.
• Experience delivering on projects of various size and duration. Highly adaptable to changing needs within the organization — adapts to rapidly changing priorities.
• Strong skills in setting, communicating, implementing, and achieving business objectives and goals through the direct management of others.
• Strong organization/project planning, time management, and change management skills across multiple functional groups and departments, and strong delegation skills involving prioritizing and reprioritizing projects and managing projects of various size and complexity.
• Advanced problem-solving experience involving leading teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues
• Advanced communication (verbal and written) and customer service skills.

Work in a way that works for you 
  

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. 

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive 

 
Working for you 
  

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: 

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits 

• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan 

• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs 

• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity 

• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits 

• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts 

• Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice 

 
About the Business 
  

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. 

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights.