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Job details

Customer Care Representative - job 1 of 2

Realtor.com® is a leader in online real estate, seeking a Customer Care Representative to deliver exceptional customer service and solutions to client inquiries. Join us to help make real estate accessible and understandable for everyone.

Skills

  • Customer service expertise
  • Communication skills
  • Problem-solving skills
  • Typing skills (35-40 WPM)
  • Experience with CRM platforms

Responsibilities

  • Answer incoming customer calls regarding billing issues and service inquiries
  • Maintain a high level of professionalism with customers
  • Update customer information in the customer service database
  • Work with management to stay updated on product knowledge
  • Provide solutions to customer problems and create repeat customers
  • Meet or exceed company expectations around productivity

Education

  • High School diploma or equivalent

Benefits

  • Competitive pay with performance bonuses
  • Inclusive medical, dental, and vision coverage
  • 401(k) plan with a company match
  • Tuition reimbursement programs
  • Paid time off for volunteering
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$43800 / YEARLY (est.)
min
max
$39600K
$48000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Realtor.com is a real estate listing website that allows users to post and search for homes and rental properties. They are headquartered in Santa Clara, California.

47 jobs
MATCH
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FUNDING
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
SALARY RANGE
$39,600/yr - $48,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
June 13, 2025

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