Account Coordination Associate

Company

Federal Reserve Bank of New York

Working at the Federal Reserve Bank of New York positions you at the center of the financial world with a unique perspective on national and international markets and economies. You will work in an environment with a diverse group of experienced professionals to foster and support the safety, soundness, and vitality of our economic and financial systems.

What we do:
As part of the Operations and Resiliency Group, the Reserve Bank Accounts and Services (RBAS) is responsible for the administrative, business, risk, and compliance activities related to the provision of master accounts and Federal Reserve Financial Services (FRFS) for second district customers.

The RBAS team functions as the central communication and coordination liaison between the Bank's internal and external customers, with respect to account openings, involuntary closings, and related matters. The team is also responsible for ongoing account administration activities.

Your role as Account Coordination Associate:
Reporting to the Account Coordination Manager, your role is to coordinate and lead account related activities, and establish Federal Reserve System relationships to effectively execute these activities.

Work includes engagement with customers and cross Bank colleagues and stakeholders– (e.g. Legal, Credit, Compliance, and Policy areas). This role requires a high degree of collaboration with multiple stakeholders to drive outcomes, requiring a keen attention to details, organization, and the ability to balance competing priorities.

• Perform the Account Operations Owner (AOO) role for account opening/creation access requests and related on-going account maintenance activities. This includes serving as point of contact with prospective and existing customers as well as internal stakeholders on account matters and operationalizing related account and financial services related activities (e.g. oversight Administrative Reserve Bank (ARB) role).
• Contribute and/or lead AOO bi-weekly stakeholders meetings on account access reviews.
• Prepare written reports that interpret and synthesize Principle Reviewers analyses, making connections between recommendations and the bigger picture.
• Provide peer reviews and resolve account discrepancies.
• Demonstrate an on-going awareness of relevant customer issues, with ability to recognize and identify deficiencies and impacts of gaps in customer business documents.
• Perform quarterly Board Database reporting/reconciliations and conduct ad-hoc querying/analysis for stakeholders.
• Administer the Account Request Tool (ART) to facilitate requests for Federal Reserve accounts and financial services.
• Manage projects within the role.

What we are looking for:
• Strong critical thinking and analytical skills, with the ability to quickly learn business and related process and work independently to deliver outcomes.
• Advanced collaboration, written and verbal communication skills, with the ability to effectively synthesize information within deadlines.
• Strong attention to detail and good organizational skills.
• Knowledge of project management methodologies and tools. Ability to work independently on projects/assignments.
• Understanding of internal controls and risk management.
• Strong analytical, quantitative skills, including ability to interpret policy requirements.
• Advanced PC and technical proficiency (Word, Visio, PowerPoint, Excel, Access, SharePoint Online, Tableau, SalesForce, and collaboration tools).

This position is based in New York or New Jersey.

Salary Range: $110000 - $165300 / year 

We believe in transparency at the NY Fed. This salary range reflects a variety of skills and experiences candidates may bring to the job. We pay individuals along this range based on their unique backgrounds. Whether you’re stretching into the job or are a more seasoned candidate, we aim to pay competitively for your contributions. 

 

Our Touchstone Behaviors—Communicate Authentically, Collaborate Inclusively, Drive Progress, Develop Others, and Take Ownership—help shape the culture of the Bank. They also provide a shared language for how we work together and achieve success, and they set clear expectations for leading with impact at every stage of your career with us. Learn more. 

 

Benefits: 

Our organization offers benefits that are the best fit for you at every stage of your career: 

·       Fully paid Pension plan and 401k with Generous Match 

·       Comprehensive Insurance Plans (Medical, Dental and Vision including Flexible Spending Accounts and HSA) 

·       Subsidized Public Transportation Program 

·       Tuition Assistance Program  

·       Onsite Fitness & Wellness Center 

·       And more 

The New York Fed expects its employees to perform their duties with honesty, integrity, and impartiality, and without improper preferential treatment of any person. Learn more about our code of conduct and conflicts of interest rules. 

  

We value accessibility for all candidates and are happy to provide an accommodation or assistance. Please email us at ny.leaves@ny.frb.org and we’ll be glad to help. Please note, this is a dedicated e-mail box designed exclusively to assist applications with accommodation requests in relation to our recruiting process. All other inquires including the status of applications will not receive a response from this e-mail box.  

 

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. 

This position requires access to confidential supervisory information (CSI) and/or Federal Open Market Committee (FOMC) information. Access to CSI and FOMC information is limited to U.S. citizens, lawful permanent residents, individuals who meet the definition of “protected individual” under 8 U.S.C. § 1324b(a)(3), and certain other nonimmigrants. All non-U.S. citizens authorized to access CSI and/or FOMC information must sign a declaration of intent to expeditiously become a lawful permanent resident and thereafter a U.S. citizen when eligible.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Customer Experience Family Group

Work Shift

First (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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