Senior Product Manager - Payments Gateway

About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. 

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

Leveraging a combination of technical, business, and people skills, the Product Manager will lead cross-functional teams in developing and launching new products and work directly with sales and marketing organizations to drive market share growth. Candidate must have a results orientation and collaborate effectively with both internal and external organizations including Sales, Product Marketing, Finance, Engineering, Operations, Quality, and Services as well as customers, partners and suppliers.

Key Areas of Responsibility

• Lead cross-functional teams in concept development, new product introduction, and lifecycle management of hardware product offerings
• Accountable for all program metrics including development schedule, cost, unit sales, revenue, margin, product quality, market share and customer satisfaction
• Gather, prioritize, and document product requirements and validate value proposition
• Support and work directly with global sales organization for product training, sales strategy, customer presentations, and RFP responses  
• Provide direction, content, and support for product marketing efforts including trade shows, marketing programs, webinars, and sales collateral
• Perform competitive analysis and monitor market / technology trends

Basic Requirements

• Strong leadership, project management and people skills required to motivate and direct a team of independent contributors from various functional areas including engineering, services, operations, supplier management and product marketing
• High energy level combined with good organization and multi-tasking skills necessary to achieve constantly changing mix of short, medium, and long-term objectives.  Ability to manage interruptions in schedule to respond to ad hoc sales queries, new customer opportunities, and escalation of program issues
• Strong analytical and problem solving skills; business and decision modeling proficiency in Microsoft Excel required to develop and support recommendations
• Confidence and presentation skills needed to interact effectively with senior management, key customers, and partners in both selling and problem-resolution scenarios
• Natural curiosity and self-motivation to learn and keep current on technical and market trends
• Track record of delivering on commitments and producing high quality work
• Strong verbal and written communication skills
• Limited domestic and international travel required depending on program assignment, primarily to meet with customers/prospects, support trade shows, or sales training
• Minimum of 4 years of related experience in Product Management, Marketing, Engineering, Operations, or Sales

Preferred Requirements

• 6 to 8 years of related experience within the high-tech, payments or software industry
• Experience leading cross-functional teams to deliver projects on time and on budget
• Technical knowledge of point-of-sale and computing technologies
• Ability to be creative as well as analytical, organized and detail oriented

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”