We are seeking a dedicated Customer Service Representative to join our team either remotely or in our office. The ideal candidate will be responsible for providing exceptional customer service to our clients through various channels. If you are a proactive problem-solver with excellent communication skills, we want to hear from you!
Respond to customer inquiries via phone, email, and chat
Resolve customer complaints in a professional and timely manner
Provide product information and assistance to customers
Process orders, returns, and exchanges
Maintain accurate customer records
High school diploma or equivalent
Previous customer service experience preferred
Excellent communication and interpersonal skills
Ability to multitask and prioritize in a fast-paced environment
Proficient in Microsoft Office and CRM software
If you are passionate about helping customers and thrive in a dynamic work environment, we encourage you to apply for this exciting opportunity!
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