Strategic Operations Lead

We're looking for an entrepreneurial operator to solve dynamic & complex problems on the supply-side our marketplace.

At Paraform, we pride ourselves on partnering with the very best recruiters in the world—and we treat them like the VIPs they are. We understand that every message, every nudge, and every positive interaction can be the spark that propels a recruiter to new heights. Our fully incentives-aligned platform ensures that every effort you make drives growth—not just for your own business, but for our entire community.

When recruiters thrive, we thrive. Our unwavering commitment to dedicated support, cutting-edge tools, and a streamlined client management experience allows top recruiters to focus on what they do best: placing exceptional talent. This creates a win-win environment where every success story strengthens the businesses of recruiters everywhere.

We know that elite recruiters demand elite support, which is why this role is so critical to ensuring your success as a recruiter on our platform.

What we look for:

• 1 - 5 years of experience doing Customer Success, Ops, GTM at an early stage startup OR Early investor/associate at a Venture Capital firm OR new grad with clear interest and experience in startups from top school or top GPA

• Client facing experience. Whether in a startup, elite organization or other work experience. Examples include VC associates, GTM or CS roles at a startup.

• Early stage startup experience (ideally Seed - Series A)

• High energy, process-minded, ability to juggle many things at once

What you'll do:

• Client (recruiter) facing (40%): Deliver VIP treatment to our recruiters by providing rapid responses and personalized support. Every interaction is an opportunity to help a recruiter succeed.

• Operations (40%): Streamline and automate tedious processes, freeing you up to focus on high-leverage activities that drive real results.

• Sales (20%): Convince recruiters of the transformative potential of Paraform. As recruiting on Paraform is a new way of doing business, you'll be selling our platform as a powerful opportunity to scale the businesses of our recruiters.

About Paraform:

Paraform is a recruiting platform for elite recruiters helping companies fill their most critical roles faster. By combining a high-performance network of independent recruiters and search firms with modern AI tools, Paraform gives companies a faster, more reliable way to hire top talent and gives recruiters the tools and flexibility to thrive.

We partner with industry leaders like Cursor, Palantir, Windsurf, Decagon, Hightouch, and many more to hire world-class talent.

We've grown extremely fast in the past year to mid 8-figures in ARR and are backed by the best investors and technology leaders: Felicis, A*, BOND, Liquid 2, DST Global, the founders of YouTube, Instacart, Canva, and more.