Catering Coordinator

Location

Severin Hotel

Ideally located in the heart of downtown Indianapolis, the four-diamond Omni Severin Hotel stands as the city’s longest running luxury hotel and a beautifully restored piece of the city’s history. The hotel elegantly combines the grandeur of the early 1900’s with the modern amenities and superior service of today, and offers memorable experiences that are within walking distance to many leisure, business and cultural attractions.

Associates at the Omni Severin Hotel enjoy a safe and nurturing environment where anything is possible to make their career with Omni Hotels a reality. The pride in our associates, the engagement of our guests and the spirit of “Hoosier Hospitality” are just a few examples of why we are the employer of choice in the Indianapolis area. If you are a people pleaser, self motivated, and live to serve others, the Omni Severin Hotel is the hotel for you.

Job Description

Handles all administrative duties required by the Sales and Marketing Divisions to provide superior services to our guests

Responsibilities

• Schedules and prioritizes workload to meet deadlines of all managers.
• Types and distributes all correspondence, including letters, emails, proposals, contracts, etc. for assigned managers. Ensures that all correspondence is 100% accurate.
• Maintains account files and ensures that all information is included in file for turnover to Convention Services.
• Checks own mailbox in the morning and afternoon.
• Answers calls to sales office by third ring.
• Ensures that all managers receive messages in a timely manner.
• Enters group information (sites, resumes) in Outlook.
• Assists unassigned managers as needed.
• Gathers materials and mails packages to clients as necessary.
• Takes detailed inquiry leads and submits to appropriate manager.
• Inputs amenities into Alice for VIP clients and processes paperwork (amenity card, receipt signature from Room Service.)
• Processes outgoing mail.
• Covers for reception as scheduled.
• Takes minutes at committee/assistant meetings as directed.
• Participates in schedule rotation for late coverage on days the office closes early.
• Completes month end reporting by established deadlines.
• Serves as the property Flip lead champion.
• Works in conjunction with Corporate Sales Automation team to maintain Delphi FOC data.
• Manages in-house meeting requests.
• Assists in creating Banquet Event Orders for assigned groups.
• Manages monthly Hotel Post Cons.

Qualifications

• Must be able to work alone as well as work well with others.
• Must have good oral and written communication skills.
• Must be extremely computer savvy (Microsoft Word, PowerPoint, Outlook, Express, Excel).
• Previous knowledge of Delphi and Opera preferred.
• Must have good organizational skills and be able to work on multiple projects at the same time.
• Must present a neat and professional appearance.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected].