Program Coordinator, Ventures and Innovation

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

The Program Coordinator, Ventures & Innovation reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Program Coordinator, Ventures & Innovation is responsible for supporting our dynamic NM Ventures & Innovation Department by establishing and maintaining promotional and marketing materials, coordinating events, and managing department administrative needs. The program coordinator supports teams in achieving health system priorities that advance ventures and innovation for Northwestern Medicine.

RESPONSIBILITIES

Promotions & Marketing (30%)

• Establish and execute effective and efficient communication mechanisms which enable continuous exchange of project status, ideas and information, project developments among team members, NM Executives (project sponsors) and vendor partners. 
• Create, write, edit and post articles, news, and program summaries to NM Ventures website (internal and external), intranet sites, and social media pages.
• Responsible for management of NM Ventures & Innovation profiles across social media platforms including, but not limited to: LinkedIn, Facebook, Instagram, X, etc.
• Engage with our social media audiences via proactive postings, responding to comments, responding to messages, and interacting with partner posts.
• Report and track social media campaign performance including incorporating learning back into content plan.

Material Creation/Presentations/Communications (30%)

• Develop and design internal and external Ventures & Innovation materials.
• Partner with NM Marketing creating strategies and materials.
• Design materials with the goal of engaging, informing and communicating key department projects and activities to NM workforce as well as across external partners locally and nationally.
• Research and develop internal and external communications in both print and digital formats including presentations, speaking points, collateral, correspondence and other written materials.
• Communicate (verbal and written) with a wide range of departments, employees, vendors, and physicians; and serve as a liaison on behalf of the department leadership to foster strong working relationships.

Event Management & Coordination (10%)

• Research and identify opportunities for NM Ventures to attend and present at external events locally, nationally, and internationally including, but not limited to conferences, forums, and showcases.
• Coordinate events ranging from small to complex, involving multiple parties, including internal and external guests.
• Independently plan and execute activities including room scheduling, signage, catering, equipment, and preparation of materials, in support of programs, events and activities.

Administrative/Office Management (20%)

• Provide department coordination and day-to-day operational management including planning, decision making and project support.
• Receive, screen, distribute or file all incoming correspondence and other mail.
• Maintain a sufficient inventory of all office supplies and printed forms.
• Process request for new employee office space, passwords, office supplies, phone and voicemail, mail delivery and other resources as needed.
• Provide calendar management support for the department leadership; facilitate and schedule meetings; book meeting rooms; arrange for catering; confirm attendance; and support in preparation and distribution of materials as necessary.
• Manage inventory and restock snacks and beverages in Mansueto Innovation Institute kitchen.

Budget/Finance (10%)

• Has a complete understanding of the department and company financial policies; creates purchase orders; and processes invoices for payment against purchase order or general expense reimbursement. Administer and track expenses and allocate them to appropriate accounts.
• Use PeopleSoft systems to process requisitions, check requests, expense reports and other financial requirements for the employee/physician apparel program as well as all employee events and activities.

Additional Functions 

• Other duties as assigned.

Required:

• Bachelor’s degree in business administration, Communications, Marketing, or a related field.
• 2+ years of experience in a coordination or administrative role, preferably in a corporate environment.
• 1+ years’ experience developing social media strategies and execution plans.
• Strong proficiency in Microsoft Office Suite (PowerPoint, Excel, Word) and social media management tools.
• Excellent organizational and multitasking skills with a keen attention to detail.
• Effective verbal and written communication skills.
• Ability to work collaboratively in a team-oriented environment.

Preferred:

• Healthcare experience.

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.