Key Account Manager

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Opportunity: 

Mattel, Inc., the largest toy company in the world, is seeking a Key Account Manager to drive revenue and profitability by selling the most iconic toy brands in the industry to top retailers in the US.

The Key Account Manager will be responsible for developing and executing our Strategic Account Plans for the Games category.  The role will require a deep understanding of the retail environment and how to align our portfolio of products with the account needs.

This position will be based in our Rogers, Arkansas Sales office.  The position will require travel to the account and Mattel’s corporate headquarters. 

What Your Impact Will Be: 

• Account base consists of:
  • Focus on Mattel Games product lines.
  • Direct interaction with buying, planning, advertising, merchandising and finance teams at the accounts
• Achieve targeted sales objectives for dedicated accounts consistent with the annual business plan by leveraging data, consumer and shopper insights
  • Quarterly and annual sales and profitability targets
  • Increase overall revenue in conjunction with profitable growth at account level. (Includes ROI analysis to justify funding spends)
• Identify business opportunities with the account(s) and work with internal partners to create customized plans to drive results
• Conduct buyer meetings and periodic Business Reviews to refine inventory forecasts and promotional planning
• Conduct internal discussions with Forecasting, Customer Service, Marketing and Retail Marketing teams to ensure strong retail execution
• Manage monthly forecast and pledge review process to ensure in-line with open to build thresholds.
• Oversee & manage budgets covering market development, trade and over & above funding.
• Build and merchandise full-line Spring and Fall planograms to increase SKU and brand productivity for each customer
• Design and implement display and prepack process to secure out of aisle space at retail accounts.
• Maintain item set-up and fill/cut reports within account base.
• Attend toy shows & previews and be knowledgeable of brands and product lines
• Build relationships with the account’s buyers, planners and marketers, internal Mattel partners and Licensor partners

What We’re Looking For:

• Insights-based: Analytical ability to use data to drive business decisions and recommendations, blended with understanding of shopper psychological behaviors
• Driven: Goal oriented mindset to drive to our numbers
• Self-directed: Ability to make consistently sound judgments
• Relationship-builder: Ability to build positive and strong long-term relationships with the account and exert influence
• Poise: Effective selling & communication skills with confidence will be key to success
• Collaborative: Function as One Team to deliver results
• Organized: Ability to sort out distractions which might inhibit achievement of objectives and prioritize based on strategic direction
• 5 years’ related experience in either Consumer-Packaged Goods or Mass-Market Retailer.
  • Experience in Account Management or related function (forecasting and planning, category management, promotional planning, buying, etc.)
  • Experience in either the Toy Industry or Grocery Industry
• Bachelor’s degree in Business Administration or related field
• Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.

The annual base salary range for this position is between $100,000 and $130,000.
**This range is indicative of projected hiring range, however annual base salary will be determined based on a candidate’s work location, skills and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

How We Work:

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

Videos to watch:
The Culture at Mattel
Corporate Philanthropy