Account Manager I

Description

WE ARE LOOKING FOR AN AWESOME ACCOUNT MANAGER TO JOIN OUR INSIDE SALES TEAM!

WHO WE ARE:

GENERAL PLASTICS – MANUFACTURER OF RIGID & FLEXIBLE POLYURETHANE FOAM AND BUILD-TO-PRINT COMPOSITE PARTS

General Plastics has been meeting the stringent requirements of engineers and design teams in diverse industries for over 80 years. Commercial, military and composite manufacturing companies use LAST-A-FOAM® rigid and flexible foam sheet stock for its proven mechanical properties and extraordinary versatility. They also depend on us to provide high-quality, high-performance composite assemblies and finished custom parts. We work with our customers through the design process, feasibility, fabrication, and delivery of custom parts. From high-temperature tooling boards, core material or custom fabricated assemblies, expect quality, uniformity, and stability of materials with General Plastics. 

From the oceans’ depths to deep space, we shape great ideas into reality!

POSITION SUMMARY:

Our Account Manager I is responsible to manage all sales activities to maintain and grow assigned account list. Secondary support for other accounts assigned to fellow team members, as well as new, incoming accounts. Requires great attention to detail and project management skills to manage orders from inception through order processing, and fulfilment through production.  

DUTIES AND RESPONSIBILITITES:

• Develop and expand customer base by building good customer relationships. Strengthen customer bonding through regular contact, great service to maintain and grow our business.
• Field general sales calls and emails
• Collaborate with other disciplines such as estimating, production, scheduling and marketing to bring solutions to customers.
• Meet sales goals for assigned accounts and in support of account management team.
• Secure and renew orders and collaborate with order entry and shipping to arrange delivery.
• Develop relationships with internal functions and learn how to collaborate to solve customer issues/problems.
• Gain knowledge of general product capabilities, specifications, part numbers and application guidelines to provide the right customer solutions and to field general questions.
• Follow up and qualify leads from General Plastics’ website, hotlines, tradeshows, and other marketing promotions in an effective and timely manner
• Perform complete reviews of customer order documentation, terms and conditions, and other associated contractual requirements in order to assure order accuracy and timeliness.
• Respond to customer inquiries for sample kits, order status, production timelines, and quality issues.
• Collaborate with business development team on new product or application opportunities.
• Review client contracts and requests to ensure conformance with company policies and lead times
• Provide customer quotes and regular pricing updates.

Requirements

 EDUCATION, SKILLS, AND SPECIFICATIONS:

• 2+ years of sales or customer service experience 
• Strong written and oral communication skills
• Ability to read, analyze, and interpret contracts, technical procedures, and governmental regulations as needed 
• Proficient in Outlook, PowerPoint, Word, and Excel 
• Attention to detail and experience with project management 
• Familiarity using both CRM and MRP software  
• Aerospace experience preferred
• BA/BS Degree in Sales or Engineering (or similar relevant field) preferred

WHAT WE HAVE TO OFFER:

Your innovation and hard work can help create some of the most unique high performance plastic products for emerging markets, and long-term customers in the country. As a result, you’ll find one of the best compensation, benefits and advancement programs in the industry. We’re looking for energetic, motivated people with a “can-do” attitude and a desire to work “smart.” If you are a person with a strong work ethic who enjoys the chance to excel in a positive, team-oriented setting, you’ll find General Plastics to be a rewarding environment. 

Plus, our Total Compensation Package is Beyond the Industry Average and includes the following:

· Compensation range is $50-80k annually, depending on experience

· Profit-Sharing Bonus Program paid 3 times per year

· Outstanding Health Care Benefits including no premiums for medical and vision for entire family 

· Company Matched 401K up to 8%

· Employee Assistance Plan

· We encourage healthy eating and subsidize lunchroom food/beverage costs

· Disability & Life Insurance Package· Generous Earned Time Off Plan starts at 20 days of leave per year, plus 9 Paid Holidays

ITAR - US Persons Status:

Due to General Plastics' participation in the defense industry, International Traffic in Arms (ITAR) requires that access to sensitive information and material pertaining to defense and military related technologies may only be accessed, viewed, or shared by US Persons as defined by law.  A "US Person" can be a US citizen, a lawful permanent legal resident, or an individual who has been admitted as a refugee or asylee.

General Plastics Manufacturing Company EEO Statement:

General Plastics is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, age, religion, gender, sexual orientation, gender identity, disability, veteran status, or any other legally protected status.  

Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department at (253) 473-5000.

Drug and Alcohol-Free Workplace:

General Plastics is a Drug and Alcohol-Free Workplace and both post offer applicants and employees are subject to testing for marijuana, cocaine, PCP, opioids, amphetamines, and alcohol when criteria are met as outlined in our company policies.  

**We are a federal subcontractor, and we test for marijuana.**