Student Intern, Digital Strategy and Operations

Site: Mass General Brigham Incorporated

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

The Student Intern is a valuable role to the MGB Digital team! The Summer 2025 intern will work M-F and gain valuable experience in Strategy and Operations.

 

Job Summary

What You'll Do


• Support Digital Excellence project & program management
• Participate and document project requirements and deadlines
• Assist in coordination of monthly Digital Work & Learn Day seminars
• Work with communication experts to support projects, including website updates, monthly newsletter, and media articles
• Conducts analysis on Digital culture and engagement data sets to identify key themes, metrics, learnings, and recommendations
• Take notes and minutes during meetings
• Shadow multiple positions within team and train in a variety of tasks
• Assist in planning MGB Partners' Day to gain exposure to cross-functional collaboration.
• Shadow project managers to learn about project timelines, deliverables, and client expectations.
• Support project execution, ensuring timely completion and adherence to best practices.
• Contribute to the planning and coordination of projects, gaining hands-on experience in project management.
• Track project progress, manage resources, and assist in risk mitigation.
• Provide meeting support by preparing materials, taking notes, and ensuring follow-up actions.
• Collaborate on assessing operational workflows and suggesting process improvements.
• Assist in creating and executing operational plans aligned with organizational goals.
• Contribute to strategic decision-making through data analysis and identifying growth opportunities.
• Participate in designing operational frameworks and managing resources, timelines, and budgets.
• Help with project prioritization, resource allocation, and risk management in strategy sessions.
• Monitor and evaluate strategic initiatives and operations for optimization.
• Support the development of presentations and reports on operational performance and strategy progress.
• Gain exposure to performance metrics and KPIs for measuring success.
• Performs other duties as assigned



Skills & Abilities


• Excellent organizational skills and attention to detail
• Ability to problem solve and troubleshoot
• Strong oral and written communication skills
• High degree of initiative and enthusiasm for learning new technology concepts and working with new tools and sources of information.
• Strong PC / Microsoft application skills including Word, Advanced Excel, PowerPoint, and Outlook.
• Comfortable with data and analysis

 

Education

• Enrolled in undergraduate degree coursework

Knowledge, Skills and Abilities

• Must be reliable and punctual.

• Excellent management skills.

• Exceptional verbal and written communication skills.

• Ability to take and follow direction.

• Willingness to learn.

Schedule requirements:

• This internship will run July - August

• M-F Hybrid role includes onsite at MGB local sites and Assembly Row. 

• Remote Working days require stable, quiet, secure working area that is HIPAA compliant

• Onsite events are planned ahead, working days onsite weekly vary for department needs, must be flexible.

 

Working Model

• M-F Hybrid role includes onsite at MGB local sites and Assembly Row. 

• Remote Working days require stable, quiet, secure working area that is HIPAA compliant

• Onsite events are planned ahead, working days onsite weekly vary for department needs, must be flexible.

 

Hybrid

 

399 Revolution Drive

 

0

 

Per Diem

 

Day (United States of America)

 

Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

 

Mass General Brigham Competency Framework