MES Analyst

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

At Lonza AG, we are seeking a dedicated MES Analyst to join our Engineering team in Houston, TX. This role offers the outstanding opportunity to work with world-class professionals to successfully implement and support our Manufacturing Execution System (MES) integration projects.

Key responsibilities:

• Support ongoing Lonza operations through technical assistance related to computerized systems for manufacturing process automation.

• Provide technical support to customers, ensuring systems are crafted and operating to meet production needs.

Operations Support

• Lead MES or equivalent experience integration projects implementation at the Houston Site.

• Procure, configure, and qualify computers and equipment related to MES or equivalent experience integrations.

• Collaborate with customers, MES vendors, and global teams to adapt applications to local needs and document configurations.

• Serve as the system owner of global and local system interfaces.

• Author Operational Handbook, User Management, and Disaster Recovery SOPs.

• Provide on-site support and training to system users.

• Proactively identify potential issues and establish corrective actions.

• Offer after-hours support to resolve issues outside normal business hours.

• Stay updated on new methodologies pertinent to automation information systems and introduce them with minimal direction.

• Investigate and troubleshoot technical problems of growing complexity related to system interfaces.

• Apply system documentation to tackle sophisticated problems.

• Contribute to the design of new applications/solutions to integrate MES or equivalent experience with internal and external systems for data transfer.

• Understand and align with 21 CFR Part 11 regulations.

• Maintain system integrity, seeking performance and security improvements.

Projects

• Help plan and complete integration projects involving computerized infrastructure changes and process improvements.

• Complete test scripts with support and mentorship from supervisors.

• Own change requests and complete tasks to support project completion.

• Perform change request assessments to support project completion.

Deviations / Root Cause Analysis

• Assist the Quality department with deviation investigations.

• Perform OIS review/approval of deviations.

• Participate in RCAs as OIS representative.

• Assist with the completion of CAPA actions.

• Participate in quality risk assessments.

Documentation

• Review and revise OIS and Manufacturing-related SOPs, Functional Specifications, and work instructions as a result of CAPA, equipment/process changes, and error prevention activities.

• Author commissioning protocols (installation, operation, etc.).

• Review work orders generated by OIS.

• Develop, test, and maintain disaster recovery procedures.

Training

• Stay up to date on all assigned training activities including SAP Learning Portal, Compliance Wire, iComply, and QSMRT.

• Provide training to end users.

Key requirements:

• Bachelor's Degree in a Science-related field.

• 5+ years of relevant experience.

• Learn from experience, errors, and setbacks.

• Help others learn from experience to develop themselves.

• Challenge the status quo and seek chances to create improvements.

• Embrace new initiatives and drive successful implementation.

• Adapt thinking and behavior to support change.

• Take personal responsibility for promoting change.

• Understand how to effectively engage others in the change process.

Compensation for the role will depend on a number of factors, including the successful candidate’s qualifications, skills, competencies, experience, and job-related knowledge. Full-time employees receive a comprehensive benefits package including performance-related bonus, medical and dental coverage, 401k plan, life insurance, short-term and long-term disability insurance, an employee assistance program, paid time off (PTO), and more.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.