Manager, Indirect Tax

Job Summary:

JOB DESCRIPTION – MANAGER, INDIRECT TAX

Location:                               Work from Home - West Coast/PST preferred - USA

Division:                                 Ticketmaster North America

Line Manager:                     VP Accounting

Contract Terms:                 Permanent, 40 hours per week

WHO WE ARE

We’re fans who help fans everywhere get into the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one amazing experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

THE TEAM

As part of the Global Ticketmaster Finance team, the Ticketmaster North America Accounting group is a diverse team of professionals responsible for all aspects of accounting and balance sheet reporting and indirect tax compliance for the Ticketmaster lines of business located in the Unites States and Canada. Our team provides excellent support to all stakeholders, both internal and external, and we are committed to meeting the challenges that come with the evolving business, regulatory and compliance landscape in which we operate.

THE JOB

We are seeking an experienced and dynamic Manager, Indirect Tax to oversee the Ticketmaster North America indirect tax compliance process including reviewing and approving indirect tax returns, managing sales tax audits, and leading indirect tax automation projects utilizing Ticketmaster’s third-party indirect tax software. Our ideal candidate is a motivated self-starter who can thrive in a fast-paced environment, is highly organized, has prior experience as a member of the indirect tax function within an organization and is proficient in Microsoft Excel, Vertex OSeries and other enterprise level accounting software (i.e., Oracle Financials and/or SAP).

WHAT YOU WILL BE DOING

• Review, approve and file all US indirect tax returns and related calculation support (sales tax, admissions tax, business & occupation tax, property tax).

• Review, approve and file all Canada indirect tax returns and related calculation support (GST, HST and QST) for all lines of business that Ticketmaster operates in Canada.

• Manage all aspects of indirect tax audits including communicating with and resolving disputes with tax auditors, researching tax statutes, preparing audit support, and providing updates and guidance to TM management on the status of the audits.

• Lead indirect tax compliance automation efforts including creating and maintaining tax rules in the Vertex tax software and setting up various state and local tax returns within the Vertex tax software.

• Review and reconcile indirect tax general ledger accounts and propose journal entries to record accruals as needed.

• Research indirect tax laws and monitor new tax legislation and work with third party consultants as needed to keep internal tax research up to date and ensure that Ticketmaster is filing all necessary tax returns.

• Prepare indirect tax policies and procedures as needed for use by internal and external stakeholders and educate internal personnel on changes in tax laws.

• Collaborate and coordinate with internal personnel to resolve indirect tax calculation issues related to the TM ticketing systems, review and approve tax exemption requests and provide guidance on corrective actions needed to prevent future tax calculation issues.

• Oversee business license registration and renewal process.

• Propose and lead process improvement initiatives geared towards streamlining and making the indirect tax compliance process more efficient.

• Prepare ad hoc schedules as requested by management.

• Participate in various indirect tax projects as requested by management.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

• Bachelor’s degree in Accounting and/or Tax.

• Minimum 3+ years of professional experience in a comparable indirect tax role.

• Vertex OSeries and Vertex Indirect Tax Returns software experience desired.

• Experience with Canada tax filing requirements (GST, HST, PST) is preferred.

• Strong written and verbal communication skills.

• Strong Excel skills including use of Pivot Tables and VLOOKUP function preferred.

• Experience with Oracle Financials ERP systems is a plus.

• Experience with Canada tax filing requirements (GST, HST, PST) is a plus.

• Strong analytical and multi-tasking skills.

• Strong attention to detail and highly organized.

• Ability to work overtime during financial close periods as needed.

BENEFITS & PERKS
Through our ‘Taking Care of Our Own’ program, we provide benefits across six key pillars:

• HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)

• YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days

• WEALTH: 401(k) program with company match, stock reimbursement program

• FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support

• CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment

• OTHERS: Volunteer time off, crowdfunding match

LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company. Our mission at Ticketmaster is to connect people around the world to the live events they love. Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centers and theaters, Ticketmaster processes 550 million tickets per year across 35+ different countries. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:

• Reliability - Fans and clients count on us to power their live event experiences and we rely on each other to make it happen.

• Teamwork – While we celebrate individual achievements, we know have more success as a team.

• Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.

• Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.

EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use
restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule,
ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.