Finance Operations Associate

Description

 This position offers the flexibility to work remotely. However, candidates located near our offices in Wall Street (Brooklyn, NY) or Lakewood, NJ are preferred, as proximity to these locations may be beneficial for occasional in-person collaboration.  

Job Summary:

The Finance Operations Associate is primarily responsible for the day-to-day processing of accounts receivables transactions and managing the payment collections of customers. These responsibilities include, but are not limited to, the maintenance of day-to-day accounts receivable transactions and procedures, payment collections from clients and the processing, verifying, posting, and reporting of financial data for the use in maintaining accurate accounting records. This role will also be responsible for assisting with month end journal entries, reconciliations, and maintaining balance sheet schedules. 

Duties and Responsibilities:

• Review the monthly invoicing process, which includes generating and distributing customer invoices, reconciling usage and product data setup, preparing customer invoicing reports, and validating service and pricing terms with customer contracts.
• Review and analyze customer contracts to ensure consistent application of revenue recognition policies and accurate representation of service and pricing terms in our billings.
• Analyze billing data to identify trends, anomalies, and areas for improvement.
• Prepare and present billing and revenue reports to management, offering insights and recommendations for process enhancements.
• Serve as the primary point of contact for complex billing inquiries and issues, providing timely and effective resolution.
• Ensure high levels of customer satisfaction by addressing billing concerns promptly and professionally.
• Accounting responsibilities, i.e., reconciliations, Journal entries, and general ledger analysis.
• Work on initiatives to streamline and improve billing processes, enhancing efficiency, accuracy, and customer satisfaction.
• Develop and document billing procedures and best practices, ensuring compliance with industry standards and company policies.
• Ensure billing practices comply with relevant laws, regulations, and internal policies.
• Support internal and external audits by providing documentation and analysis related to billing activities.
• Update and maintain documentation of process flows related to billing an collections

Requirements

Required Knowledge, Skills and Abilities

• Bachelor’s Degree in Accounting or Finance Required or equivalent experience 
• 2+ year of billing, A/R, collections
• Licensure as a Certified Public Accountant (CPA) is preferred
• Professional experience working with confidential and sensitive information
• Knowledge of health insurance and benefits, TPA benefits administration preferred
• Ability to prioritize daily tasks and meet timely obligations with many clients
• Knowledge of accounting processes and advanced mathematical skills
• Experience consulting tax handbooks or other printed materials to determine the proper procedure for preparing challenging returns
• Skilled using various accounting software and experience in troubleshooting common accounting program problems
• Solid working knowledge of standard computer applications including MS Word, Excel, Outlook and PowerPoint
• Ability using a computer which includes expert keyboard and navigation skills and learning new programs
• Communicate clearly and professionally with internal and external customers
• Work effectively as part of a team to achieve established outcomes. 
• Demonstrate a collaborative interaction with peers to reach a common goal as well as be a resource to team members and internal/external customers
• Pay close attention to detail in all aspects of the job
• Make decisions using available resources and sound judgment 
• Maintain confidentiality and discretion
• Identify and resolve problems in a timely manner, gather and analyze information skillfully
• Open to other’s ideas and exhibits a willingness to try new things.
• Demonstrate accuracy and thoroughness; monitor work to ensure quality.
• Prioritize and plan work activities to use time efficiently. 
• Adapt to changes in the work environment, manage competing demands and able to deal with frequent changes, delays, or unexpected events.
• Follows instructions, responds to direction, and solicits feedback to improve.
• Act in such a way to instill trust from management, other associates, as well as customers.  

Physical and Cognitive Demands: The demands described here are representative of those necessary for an employee to successfully perform the essential functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions.

• Constant: Talk, hear, speak, and use hands and fingers to operate a computer, telephone, keyboard/mouse; occasionally move about the office
• Constant: Specific vision abilities required by this job include close vision requirements due to computer work for full shift
• Occasional: Lift and/or move up to 10 pounds
• Constant: Regular, predictable attendance is required
• Constant: While performing the duties of this job, the employee is regularly sitting for the full shift.
• Constant: The cognitive skills needed to complete tasks include abilities such as learning, remembering, focusing, categorizing, and integrating information for decision making, problem-solving, and comprehending. 

Work Environment: The work environment described is representative of what must be met by an employee successfully to perform the essential functions of this job.  

• The physical environment is indoors in a controlled climate, office setting. The noise level may be low to moderate.

The duties described are representative, but not restrictive of tasks that may be assigned or of the abilities required to do the job. The description is subject to change at any time. Other related duties may be assigned. This description does not alter the at-will status of employment.

Pay may vary based on location. Offers will be adjusted based on an individual's experience, education, and other job-related factors as permitted by law. Pay range is $60,000 –85,000.