Chief of Staff
Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.
Position Overview
The Chief of Staff serves as the strategic right-hand to CEO, operating as a force multiplier to accelerate Kaseya’s trajectory toward hyper-growth while building a world-class technology platform and high-performance culture. This role demands a dynamic leader who can seamlessly navigate between strategic vision and operational execution, serving as both strategic advisor and operational catalyst.
Mission Statement
Drive organizational excellence and strategic execution by serving as the CEO’s trusted partner in transforming Kaseya into the undisputed leader in IT management solutions while fostering a culture of accountability, innovation, and client obsession.
Core Responsibilities
Strategic Partnership & Executive Support
• Function as ELT’s strategic thought partner on critical business decisions, market positioning, and competitive strategy
• Lead preparation and execution of board meetings, investor relations, and strategic planning sessions
• Manage CEO’s strategic priorities, ensuring focus on highest-impact initiatives while maintaining organizational alignment
• Serve as CEO’s proxy in key meetings and cross-functional initiatives when needed
Operational Excellence & Execution
• Drive enterprise-wide execution of strategic initiatives with relentless focus on measurable outcomes
• Lead cross-functional project teams to deliver on critical business objectives within aggressive timelines
• Partner with CFO/CRO to monitor key performance indicators that drive hyper-growth metrics and client satisfaction
Success Metrics
Business Performance
• Contribute to achieving hyper-growth revenue targets (20%+ annual growth)
• Improve client satisfaction scores and retention rates
• Accelerate time-to-market for key product initiatives
• Enhance operational efficiency metrics across business units
Organizational Excellence
• Reduce time-to-decision on strategic initiatives by X%
• Improve cross-functional collaboration effectiveness scores
Ideal Candidate Profile
Leadership Characteristics
• Authentic leader who builds trust through transparency and consistent execution
• Change catalyst comfortable with ambiguity and rapid transformation
• Strategic thinker with exceptional analytical and problem-solving capabilities
• Natural connector who builds bridges across diverse teams and stakeholders
Experience Requirements
• 10+ years of progressive leadership experience in high-growth technology companies
• Proven track record in scaling organizations through hyper-growth phases (Series B through IPO preferred)
• Experience in SaaS, IT services, or technology infrastructure sectors strongly preferred
• Prior consulting experience (McKinsey, Bain, BCG) or investment banking background valued
• MBA from top-tier program or equivalent strategic business experience
Core Competencies
• Strategic planning and execution excellence
• Exceptional communication and influence skills across all organizational levels
• Data-driven decision making with strong analytical capabilities
• Cross-functional leadership and project management expertise
• Cultural transformation and change management experience
• Financial acumen and business model optimization
Technical Proficiencies
• Advanced proficiency in business intelligence and analytics platforms
• Experience with enterprise software and SaaS business models
• Understanding of IT infrastructure and cybersecurity landscapes • Project management methodologies and tools
What We Offer
Professional Growth
• Direct partnership with accomplished CEO leading a market-defining company
• Exposure to board-level strategic decision making and investor relations
• Opportunity to shape the future of IT management solutions
• Fast-track leadership development in high-growth environment
Impact & Influence
• Drive meaningful change across a rapidly scaling technology company
• Contribute to the shaping of organizational culture and performance standards
• Influence product strategy and market positioning
• Lead initiatives that directly impact 100s of thousands of IT professionals globally
Compensation & Benefits
• Competitive base salary commensurate with experience
• Significant equity participation with high upside potential
• Comprehensive benefits package including health, dental, and retirement planning
• Professional development budget and learning opportunities
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
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Kaseya, headquartered in Miami, Florida, and established in 2000, is an IT infrastructure management software company. Their platform allows managed service providers and internal IT departments to remotely manage and monitor computers.
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