Job Posting Title

MV Laserfiche Review Specialist

Agency

640 SERVICE OKLAHOMA

Supervisory Organization

MV Research

Job Posting End Date (Continuous if Blank)

June 20, 2025

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Full time

Job Type

Regular

Compensation

The Service Oklahoma (SOK) mission is to ease the stress in navigating government services by providing a best-in-class customer experience. We are Oklahomans helping Oklahomans by providing driver license and motor vehicle services on behalf of the state.

This position has an annual rate of $SALARY.

The Service Oklahoma offers a generous benefits package, including a benefits allowance to off-set the costs of medical, dental, vision, life and disability insurance plans. The Service Oklahoma will match up to 7% towards an employee’s Defined Contribution retirement plan. Our employees receive 11 paid holidays, 15 days of paid annual leave, which increases with every 5 years of service, and 15 days of paid sick leave. Additionally, employees will receive longevity payments based on their years of service with the State of Oklahoma.

Job Description

AGENCY SUMMARY

The Service Oklahoma (SOK) mission is to ease the stress in navigating government services by providing a best-in-class customer experience. We are Oklahomans helping Oklahomans by providing driver license and motor vehicle services on behalf of the state.

This position has an annual rate of $36,400.

The Service Oklahoma offers a generous benefits package, including a benefits allowance to off-set the costs of medical, dental, vision, life and disability insurance plans.  The Service Oklahoma will match up to 7% towards an employee’s Defined Contribution retirement plan.  Our employees receive 11 paid holidays, 15 days of paid annual leave, which increases with every 5 years of service, and 15 days of paid sick leave.  Additionally, employees will receive longevity payments based on their years of service with the State of Oklahoma.  

POSITION SUMMARY

The MV Laserfiche Review Specialist is responsible for reviewing all documents submitted and scanned into Laserfiche to ensure image quality and content accuracy. This position is part of the Research team and plays a vital role within Service Oklahoma. MV Laserfiche Review Specialists are tasked with verifying the accuracy of information submitted to the agency by vehicle dealers, lien holders, Licensed Operators, and other entities, as well as ensuring that all documents are properly imaged and recorded.

 

POSITION RESPONSIBILITIES

This job description describes the general nature and level of work performed by the employee assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities and skills.

• Reviews all documents submitted and scanned into Laserfiche for image quality and content accuracy.

• Ensures all documents are properly imaged and correctly recorded in the system.

• Collaborates with team members to identify and resolve discrepancies or imaging issues.

• Maintains a high level of attention to detail while working within established deadlines.

• Identity discrepancies reported in motor vehicle documents.

• Reviews issued titles from both tag agents and agency personnel to ensure such actions were in accordance with applicable state laws.

• Prepares research request documents for imaging.

• Assists with special projects as assigned.

This position may be expected to cross-train in other sections of their division and perform the job duties in each section, based on the needs of the agency. 

 

KNOWLEDGE, SKILLS, & ABILITIES

• Strong attention to detail and organizational skills.

• Knowledge of office practices and procedures.

• Skilled in accounting terminology and the maintenance of records.

• Ability to provide excellent customer service while resolving inquiries.

• Ability to read, comprehend and apply various rules and regulations.

• Proficient in inspecting and verifying records.

• Ability to communicate effectively, both orally and in writing.

• Establish and maintain effective working relationships with others.

 

LEVEL DESCRIPTORS

Specialist

·         The Level I is an entry-level position where employees are responsible for performing various routine duties related to MV functions. Duties will vary according to the section in which the position is located and the needs of MV Division.

• The Level II is an advanced level position where employees are responsible for performing various routine duties related to MV functions.

• The Level III is a subject-matter-expert position where employees are responsible for performing various routine duties related to MV functions.

 

Lead Specialist

·         The Lead Specialist is an advance-level position where employees are assigned responsibilities as a lead worker or team leader. Duties include planning and coordinating work activities, training staff, and managing and creating scheduled reports.

 

EDUCATION & EXPERIENCE

Specialist

• An associate’s degree in accounting, business administration, public administration or a closely related field

• OR two (2) years of experience in bookkeeping, customer service, accounts maintenance, or closely related work for each year of the required education.

 

Lead Specialist

• An associate’s degree in accounting, business administration, public administration, plus two (2) years of experience in a related field,

• OR four (4) years of experience in bookkeeping, customer service, accounts maintenance, or closely related work for each year of the required education,

• OR equivalent combination of education and experience.

 

SPECIAL REQUIREMENTS

• The schedule for this position may vary and require flexibility, including some early or late shifts, weekends, and occasional overtime, based on the needs of the agency. 

• This position will not require travel.

• This position works in a comfortable office setting with a computer for a large percentage of the workday.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.