Textbook Sales Associate

The Company - Taylor & Francis Group an Informa Business

Informa is a leading academic publishing, business intelligence, knowledge and events business, crafting unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

Taylor & Francis Group operates globally and produces high quality, peer reviewed books and journals. We produce unique, trusted content by expert authors, spreading knowledge and promoting discovery globally. We strive to broaden thinking and advance understanding, providing academics and professionals with a platform to share ideas and realize their individual potential.

We are currently recruiting for a Textbook Sales Representative based from their home within the territory (New Orleans and greater New Orleans area). The Representative will take the lead role in the team for Institutional course purchase deals, as well as working with a portfolio of academic institutions in a territory to promote our books for use as course textbooks.

You will become the team expert on Institutional eBook deals for course provision, advising the team on the processes, standard methodologies and solutions, as well as providing quotes to institutions and 3rd party partners. Responsibilities will also include closing new business and maintaining existing business by selling and developing relationships with faculty and universities to expand our growing textbook adoptions.

CLOSING DATE: 23 June 2025

What you'll be doing:

• Relationship management of a portfolio of higher education institutions, building a deep understanding of each customer needs to provide a tailored sales service to drive the highest levels of customer service and satisfaction
• Developing alternative routes to market, including direct sales for print and digital content as appropriate, ensuring any direct commercial deals are consistent with the overall sales strategy
• Planning, scheduling and keeping in regular contact with key individuals, using consultative selling techniques and offering tailored and added new value solutions to improve sales opportunities
• Achieving and exceeding annual territory sales targets, contributing to the overall revenue and profit objectives of the division
• Analysing sales figures, running reports, maintaining our sales database and communicating with colleagues in the sales, marketing and editorial departments daily.
• Updating the Head Sales by the provision of reports on sales activities, highlighting any challenges and making recommendations for resolution
• Liaising with colleagues in other sales teams (field-based and internal) to ensure textbook sales information is provided effectively to achieve appropriate stockholding and sell-through
• Building and maintaining effective external and internal relationships
• Preparing for, attending, and contributing to sales meetings to build product knowledge, strategic awareness and to capture market relevant intelligence
• Accurate and timely maintenance of CRM systems

What we're looking for:

• Excellent communication skills, including the ability to network with external customers and develop business
• Organization and time-management skills
• A proven track record in a sales environment, including working towards sales targets
• A commercial outlook with the ability to make recommendations to support sales targets
• A focus on customer satisfaction and service
• Intermediate level user of Salesforce
• Intermediate level user of Excel
• Proficient user of other core MS Office packages

What we offer in return:

• Annual salary ranging from $61000 - $66000
• Ample paid time off
• Sick time
• Paid parental leave
• Life events leave; i.e. moving or wedding
• Medical & vision benefits
• 4 volunteering days per year
• Day off for your birthday
• 401(k) match
• Flexible working schedule
• Seasonal social and charitable events
• Training and development

What you should know:

• Closing date:  23 June 2025
  • Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.
• Location: This is a remote position.
  • Occasional travel may be required (up to 30%)
• Candidates must have the right to live and work in the United States 

Work/life balance:

At Taylor & Francis we care about our colleagues, promoting work-life balance, wellbeing, and flexible working. You will be joining a thriving business, working alongside an exceptional group of people. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about.

Training And Professional Development:

We’re passionate about ensuring you have all the tools and resources at your fingertips to reach your short and long-term career goals. We’ll support you in your journey by working together on your own bespoke Taylor & Francis Development Plan, ensuring you have the resources, tools, support and coaching that will get you where you want to be.

Interview process:

Once you have submitted your application, we may get in touch with you for an initial screening conversation or ask you to complete a short video interview to enable us to better understand your skills, experience, and motivation. Following this, you will be invited to attend a competency-based interview, either virtually or in person. Typically, we’d then finish the interview process with a final, 2nd stage interview before extending an offer to the successful applicant.

We want all our candidates to shine in our recruitment process. Please let us know if there is anything we can do to ensure you are able to show us your best self. This could include having the application form in a different format, more time for questions, or anything else – please ask us, we are happy to be flexible! Please contact [email protected]

Being ‘you’ at Taylor and Francis:

Here at Taylor & Francis, we know that many times the 'perfect candidate' doesn't exist, and that people can feel discouraged about applying for a job if they don't fit all the requirements. We encourage you to apply if you're excited about working for us and have some of the skills or experience we're looking for. We believe in the notion that many skills and experiences are transferrable, and you could be just what we need! Taylor & Francis is proud to be an Equal Opportunity Employer. We strongly believe in the value of diversity of people and thought. We strive to foster a supportive and inclusive environment where our colleagues can learn, develop, and succeed, all while feeling comfortable with being their true self. We embrace all walks of life regardless of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, veteran status, citizenship, or any other protected characteristic under local law.

We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about. To find out more about our business and the great career opportunities please go to our Careers Site: http://www.taylorandfrancisgroup.com/careers