We are seeking a Virtual Call Center Agent to join our team. The ideal candidate will be responsible for handling inbound and outbound calls in a virtual call center environment. The Virtual Call Center Agent will provide excellent customer service, troubleshoot issues, and assist customers with their inquiries.
Handle incoming calls from customers
Make outbound calls to follow up on customer inquiries
Provide exceptional customer service
Troubleshoot and resolve customer issues
Update customer information in the database
High school diploma or equivalent
Previous experience in a call center environment preferred
Excellent communication skills
Ability to multitask and prioritize tasks
Strong problem-solving skills
If you are a motivated individual with a passion for customer service, we would love to hear from you. Apply now to join our team as a Virtual Call Center Agent!
Full time or Part Time
Benefits: Health, Dental, Life and AD&D Insurance, Employee Wellness and 401k plans,employee stock purchase plan(ESPP),Paid Time Off and Holidays. These takes place after working for the company after 30 days., Working hours - Monday - Friday 9- 5, or flexible you can work anytime of your choice as long as working hours are completed
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