Support Engineer (Weekend Coverage - AMER)
Skills
- Linux systems administration
- Scripting languages (Ruby or Bash)
- Git and CI/CD
- Customer interaction and support
- Technical writing and content creation
Responsibilities
- Collaborate with customers to resolve issues in their GitLab environments.
- Work with Product, Development, and Infrastructure teams to enhance features and fix bugs.
- Create and update documentation based on customer interactions.
- Participate in on-call coverage for both weekday and weekend shifts.
Education
- Bachelor's degree in a related field
- Equivalent certifications in Linux administration
Benefits
- Flexible Paid Time Off
- Equity Compensation & Employee Stock Purchase Plan
- Growth and development budget
- Home office support
- Parental leave
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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