Service Dept Office Admin
- PTO - Paid Time Off
- Life & Voluntary Life Insurance
- Positive & Collaborative Work Environment
- Short & Long Term Disability
- Medical, Dental & Vision
- 401(k) +(matching after 6 mo's of employment)
- 401(K) +(matching after 6 mo's employment)
- Phone etiquette
- Verbal and written communication skills
- Listening skills
- Problem analysis and problem-solving
- Customer service orientation
- Organizational skills
- Attention to detail
- Good judgment
- Adaptability
- Teamwork
- Stress tolerance and Resilience
- Multi-tasker - be able to perform various clerical duties.
- High school diploma or equivalent
- Proficient in relevant computer applications
- Required language proficiency
- Knowledge of customer service
- Good data entry and typing skills
- Coordinate and schedule service calls and maintenance for generators
- Dispatch field technicians efficiently based on location and availability
- Communicate with customers regarding appointment times, service updates, and inquiries
- Maintain accurate service records and scheduling logs
- Assist with incoming service requests via phone and email
- Work closely with service managers and technicians to ensure smooth operations
- Provide exceptional customer service and follow up on completed jobs
- Must be organized, detail-oriented, and comfortable in a fast-paced environment
- Mandatory On-Call Availability during Hurricane Season
- Team Collaboration & Cross-Department Support
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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