Key Account Manager

EBG is an e-commerce solutions provider specializing in travel and entertainment, and also offering retail products and services, voluntary benefits and insurance. 

EBG powers a robust portfolio of technology solutions and operates a network of employer and membership-based platforms reaching a captive audience, providing leading brands with incremental distribution opportunities. EBG's expanded network reaches over 100 million users from participating companies and closed loop affinity and membership groups. 

EBG owns and operates one of the largest and most comprehensive employee savings programs in the country — serving over 40,000 corporate clients through its proprietary platforms TicketsatWork, Plum Benefits, Working Advantage and Beneplace. 

EBG is a b2b2c company headquartered in Miami (Aventura), with offices in New York, Orlando, and Austin. We offer a hybrid work environment with a balance of collaboration and flexibility.

As the Key Account Manager, you will be responsible for managing relationships with the most important client accounts at Entertainment Benefits Group. These high-profile Fortune 100 and 500 clients are among the most valuable contributors to company revenue and user engagement. In this role, you'll serve as the lead point of contact for all key client matters, working closely with Executive and C-level professionals. You'll anticipate client needs, provide strategic consultation, identify opportunities for user growth, and expand business opportunities within existing accounts.

Essential Functions

• Develop well-nurtured, solid, and trusting relationships between major key clients and company
• Effectively communicate company’s promotions to corporate clients via telephone, through e-marketing and additional communication methods.
• Manage communications between key clients and internal teams
• Experience in dynamic strategic planning to improve client results a must
• Generate tracking reports to evaluate trends and consult with clients
• Utilize internal reporting to identify opportunities for growth & engagement in book of business
• Define & execute key strategy, value props, and solutions for client engagement & growth for the clients in your portfolio, while proactively identifying new opportunities to increase the footprint of our platform in their organizations.
• Maintain relationship & business partnership with existing contacts, and create new relationships with new contacts to establish reach within the client’s organization

#LI-Hybrid

• Bachelor’s degree or higher in a relevant field
• Background in goal oriented B2B account management and sales
• Minimum 7+ years in a senior account management role
• Experience in targeting Fortune 100 & 500 companies
• Proven success in managing marquee accounts with 20mm+ in revenues
• Create and expand meaningful relationships to support B2B growth initiatives
• Develop, own, & consult client-specific tactical objectives to promote long-term engagement and growth
• Exemplary interpersonal & communication skills with the ability to communicate effectively in a professional manner both remotely and in-person
• Experience working with Executive & C-Level executives
• Strategic, analytical, data-driven, independently motivated
• Hold in-depth understanding of company key clients
• Analyze data and statistics and translate into better solutions and opportunities for our clients to promote the platform to their audience.
• Ability to multi-task, be a team player, and have strong organizational skills
• Travel on occasion as the business needs

What sets you apart

• You are a trusted partner with a proven ability to manage Fortune 100/500 accounts and build strong executive relationships.
• You have a track record of growing high value accounts through data-driven insights and strategic thinking.
• You are a clear, confident communicator who thrives on consultative selling and proactive client planning.

EBG offers outstanding employee benefits including:

• Medical, Dental & Vision
• 401k Match
• Short Term Disability, Long Term Disability (Company Paid)
• Company Paid Basic Life and AD&D
• Additional Voluntary Benefits 
• Flexible Work Arrangements
• 3 Weeks of PTO + 5 Personal Days
• Paid Holiday Break from Christmas to New Year
• Paid Holidays
• Fitness Reimbursement Program
• Annual Day of Giving
• Share in the FUN! EBG gives $1000 per year in Tickets-At-Work gift cards to full-time employees to experience and enjoy the savings marketplace!

The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. All your information will be kept confidential according to EEO guidelines.