Hospital Donation Support Coordinator

Donor Network of Arizona’s mission is to make the most of life through the gift of organ and tissue donation. We challenge ourselves and others every day to realize Arizona's potential to save and improve lives. Every employee at Donor Network of Arizona is responsible for embracing the organizational culture by upholding the Donor Network of Arizona’s core values of Positive Energy, Passion, and Eagerness.

About the Hospital Donation Support Coordinator

The Hospital Donation Support Coordinator is passionate about organ donation and dedicated to achieving the primary objectives of maximizing organs, providing the utmost care and support to potential donor families, and creating value for the potential donor families, health care professional staff within the institution and the larger community. 
 
Responsible for supporting daily operations surrounding organ, donation at hospitals within Metropolitan Phoenix and beyond as needed. This position works collaboratively with the medical, nursing, and other departments as necessary in coordinating and educating on the donation process. 

Organ Donation Activity support

Functions as an expert resource within hospitals on all aspects of organ donation.

Provides donation related education, training and support for health care professionals involved in the donation process to help them better understand the importance of donation, both for its intrinsic value and as an extension of patient care. 

Creates a positive environment and provides proactive support throughout hospitals, to include the integration of identified best practices for organ donation. 

Ensure team huddles occur as a part of every potential organ donation prior to approaching the family, after speaking with family and before the OR. 

Family Support Services 

Ensures donation conversations are facilitated in a manner that respects the potential donor, reflects consideration of the most appropriate timing and context for the discussion, demonstrates sensitivity to relevant cultural, religious or other beliefs and values, conveys an understanding of interpersonal dynamics among those involved in the decision, and addresses all elements required to deem a decision informed.
 
Collaborate with the health care team to assist families in locating available assistance for personal, social, spiritual, and other needs, regardless of their decision about donation. 

Initiates interactions with families, when appropriate, early in the process, beginning with the referral of the patient as a potential organ donor, if designated staff are unavailable. 

Case Management 

Responds appropriately to potential organ donor referrals. 
Collaborate with the health care team to address matters that arise during the donation process. 

Completes proper documentation during the donation process. Provides hospital staff with follow-up correspondence if needed 

Professional Development 

Maintains awareness of current health care literature concerning organ and tissue donation. 

Pursues continued professional development through formal educational programs and mentoring opportunities. 

Requirements

Minimum Education/Experience: 
Must have direct hospital experience, including familiarity with hospital protocols and patient care standards.

Bachelor’s Degree or equivalent experience equal to one year of experience working for an Organ Procurement Organization. 

Strong ability to build trust, influence decisions, and inspire others across all levels of the organization.

Exceptional interpersonal and communication skills.

Preferred Experience: At least two years’ organ procurement experience

We Offer

• Competitive salary ($63,769-76,523 annually)
• Annual organizational incentive program
• Medical, dental & vision insurance
• Paid life and long-term disability insurance
• Voluntary life insurance options
• 403(b) employer match and profit sharing
• Tuition assistance program
• Employee wellness & assistance programs
• Inclusive culture – consistently recognized as a top workplace in Arizona
• Tobacco-free, drug-free workplace

Donor Network of Arizona is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected characteristics as outlined by federal, state, or local laws.  All employment is based on qualifications, merit and business need. If you require a reasonable accommodation due to a disability during the application or interview process, please contact our team at [email protected]. We are committed to maintaining a drug-free workplace.