Infrastructure Operation Manager

About DMI

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

About the Opportunity

DMI, LLC is seeking an Infrastructure Operation Manager to join us. 

Duties and Responsibilities: The Infrastructure Operations Manager oversees the Infrastructure Operations Management functions under the DISA J6 ETM Program. This includes Inside/Outside Plant, Tech Controls, Circuit Activations, Node Site Coordinators, Cable Management, and COMSEC. 

Qualifications

Education and Years of Experience: 

- Bachelor’s degree in IT-related field (required)

Required and Desired Skills/Certifications: 

- 5 or more years managing and operating cryptographic facilities.

- Rapid Response Registered Communications Distribution Designer (RCDD).

- Demonstrated successful working knowledge and supervision of tech control employees in efforts similar in size and scope as the DISA J6 ETM program. 

- Oral and written communication experience with the highest levels of management.

- Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9.

- Can provide technical directions and supervision, in coordinating, restoring and reporting functions necessary for effective maintenance of transmission paths and facilities. 

- Knowledge of industry accepted standards and best practices related to Information Management Operations and with IT Service Management (ITSM) best practices.

- Demonstrate knowledge in maintaining the operational status of a Tech Control facility

- Knowledge of Tech Control equipment such as Switches, Encryption devices, Network Operation Consoles, and Circuits.

- Knowledge in handling and managing incidents and service requests for activities such as changes, problems, configurations, and requisitions for equipment and services.

Clearance Requirements: 

- Defense Intelligence Agency (DIA) adjudicated clearance TS, SCI eligible

Min Citizenship Status Required: Must be a U.S. Citizen

Physical Requirements: No Physical requirement needed for this position.

Location: The Pentagon, Washington DC, US

Working at DMI

DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your wellbeing. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:

• Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience.
• Development – Annual performance management, continuing education, and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
• Financial – Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee.
• Recognition – Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, employee referral bonuses.
• Wellness – Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options.

Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.