Job Title Transformation Change Execution Manager
Corporate Title Vice President
Location Jacksonville, FL
Overview
We are looking for an experienced senior level Change Manager, in partnership with senior business and technology partners, to own and drive technology constraints impacting end to end production operations platform. You will lead cross-functional initiatives that transform the way we run our operations. If you are an out of the box thinker willing to challenge the status quo for a better outcomes and want to be in a highly visible dynamic role where your voice is heard and your experience is appreciated, come talk to us.
What We Offer You
A diverse and inclusive environment that embraces change, innovation, and collaboration
A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
Educational resources, matching gift and volunteer programs
What You’ll Do
You will work across global production teams, partnering with technology partners, to deliver business critical solution for KYC and supporting functions. Working with senior stakeholders to prioritize and resolve technical issues affecting Know Your Customer (KYC) operations
You will be responsible for change management planning and execution adhering to governance standards ensuring transparency around progress status; Maintain risk management controls, monitor and communicate initiative risks; Collaborate with other departments as required to execute on timelines to meet the strategic goals
You will drive Working Group and Steering Committee to achieve the right level of decision making and progress/ transparency, establishing strong partnership and collaborative relationships with various stakeholder groups to remove constraints to production operating goals
You will develop and documenting end-to-end roles and responsibilities, including process flow, operating procedures, required controls, gathering and documenting trends analytics to resolve/optimize operating impacts
You will be involved in driving optimization in operations for cross-functional operation with technology, business and production partners ensuring systems are operating efficiently and available to achieve business outcomes
As part of the larger team, you will lead accountability for the delivery and adoption of the global change portfolio including by not limited to requirements, hyper care, measurements of adoption success measures and continuous improvement as well as post-delivery adoption and BAU support of constraints to production
How You’ll Lead
You will act as an Independent Contributor, or Lead cross-functional delivery teams including all levels from NCT to Managing Director (MD), to support adoption of complex change initiatives
You will lead Working Groups and Steering Committees consisting of Directors and Managing Directors to ensure critical decisions impacting the Business are addressed and constraints to success are removed
You will lead and educate Regional Leaders, Vice President (VP), Directors and MDs on best practices for transformation
Skills You’ll Need
Extensive experience leading large complex change initiatives/programs/projects, communicating and driving global transformation initiatives in a highly matrixed environment and/or production support of production environments
Experience of working in a technical change environment, understanding the key concepts of software development life cycle (SDLC), application and infrastructure delivery, production incident management is preferred
Banking / Finance/ regulated industry relevant experience in change transformation space or associated with change/transformation initiatives a plus
Bachelor’s degree
Skills That Will Help You Excel
Knowledge of client lifecycle processes, procedures and experience with KYC data structures / data flows is preferred
Experience working in agile project delivery environment is beneficial
Innovative problem solver with a global perspective, sense of urgency, and ability to deliver effectively
Responsible for a delivery book of work and requires a flexible schedule, including occasional weekends
Strong presentation skills and ability to engage senior leads with well-informed insights
Expectations
It is the Bank’s expectation that employees hired into this role will work in the Jacksonville, FL office in accordance with the Bank’s hybrid working model.
Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.
The salary range for this position in Jacksonville and Cary is $100,000 to $145,500. Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.
Deutsche Bank Benefits
At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!
Learn more about your life at Deutsche Bank through the eyes of our current employees https://careers.db.com/life
The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank’s California Privacy Notice please email HR.Direct@DB.com.
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We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Click these links to view Deutsche Bank’s Equal Opportunity Policy Statement and the following notices: EEOC Know Your Rights; Employee Rights and Responsibilities under the Family and Medical Leave Act; and Employee Polygraph Protection Act.
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