Director of Operations

Posting Date

The Role You'd Play:

DaVita is dynamic, growing and entrepreneurial. We are seeking an ambitious, experienced leader to guide the regional operations for the Akron and Mid-Ohio geographies in Ohio. This particular region encompasses managing a portfolio of 12 outpatient dialysis clinics, 200 indirect teammates and accountability for approximately $30-50MM P&L.

This role will report to a Division Vice President and drive all aspects of the region’s operating business: team development, clinical outcomes, financial management and ongoing growth in a way that honors our seven Core Values.

As a Regional Operations Director (ROD) you will drive all aspects of the business: culture, team development, clinical outcomes, P&L management, growth and ongoing business development. This position is a key member of DaVita’s field management team and works closely with the Divisional Vice President to develop competitive strategies in alignment with DaVita’s mission and values.

Essential Duties and Responsibilities:

• The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive
• Create a team powerhouse. You'll have approximately 10-12 direct reports you will inspire to join you in the quest to ensure quality and compliant patient care.
• Address top growth priorities, patient census and lead successful operational conversions on acquisitions.
• You will be measured on key metrics and outcomes you are able to drive from the book of business you inherit.
• Develop and execute strategic operating plans and goals for assigned division facilities.
• Meet labor budget.
• Review, analyze, and address gaps in service excellence, policies, and/or procedures proactively; identify issues and implement solutions.
• Manage financial and revenue growth, operations, and labor management, contract management, and clinical outcomes within the assigned division facilities.
• Maintain awareness and knowledge of competition; proactively assess related SWOT (division strengths, weaknesses, opportunities, and threats).
• Lead a growing, socially responsible business that strives to be the role model for American Healthcare.
• Work at a company that honors and rewards teammate for living DaVita's 7 core values: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun.
• Thrive in a company that will challenge you to "Get Stuff Done" and reward you with incentives the right way - top performers earn more.
• Work directly with FAs in clinics to identify and address employee and patient concerns to drive towards Regional goals and standards.
• You’ll drive our Big 4 initiatives: Clinical, People, Operations, and Growth.
• Work at a place that acts more like a community than a company.

Qualifications:

• Leadership for a multi-site operational business preferred
• Proven experience leading a high performing team
• Proven experience identifying and driving for growth in your territory
• Bachelor's degree required, MBA preferred
• Philosophies that align with our core values
• And, a little bit of competitive spirit never hurts

What can you expect from this selection process? 

As part of a rigorous interview process, the top candidates for this role can expect to meet with a broad range of operational and functional leadership. This highly interactive, two-way process will help ensure that we have a strong mutual fit.

Our investment in you

Our new teammates receive comprehensive training on how DaVita’s dialysis clinics and hospital partnerships operate. You’ll also receive opportunities to partner alongside innovative, compassionate and driven leads as well as access to a comprehensive total rewards package.

Are you ready to transform health care with us?

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process.  You will not be penalized for redacting or removing this information.